Pre-Sales Technical Consultant

hace 3 días


Barcelona, Barcelona, España Hewlett Packard A tiempo completo
About the Role

The HP Graphics Experience Center in Barcelona plays a vital role in HP's sales strategy, connecting experts with customers to understand their needs and present the latest end-to-end Graphic Arts solutions.

Key Responsibilities
  • Share expertise and practical knowledge of HP's Graphics Solutions Business technology and product portfolio with PSPs, brands, marketing agencies, and converters.
  • Be the technical focal point for customers and the HP organization, providing guidance on media, printing, primers, HP Indigo technology, and finishing.
  • Develop new applications and drive the transformation from conventional to digital printing, leveraging your understanding of the printing market.
  • Perform face-to-face and/or virtual product presentations to customers, ensuring a total customer experience deployment.
  • Take end-to-end ownership of Sample Request preparation, printing, finishing, shipping, and reporting.
  • Operate printing equipment and finish jobs with the adequate finishing equipment.
  • Report each activity related to customers and be a digital print reference, showcasing finishing and media expertise.
  • Work under your own initiative, taking ownership of issues and ensuring best-in-class support to partners and customers.
  • Contribute to process improvement and deploy new set processes for performance improvements.
  • Apply developed subject matter knowledge to solve complex business issues and recommend alternative solutions.
  • Adhere to 5S standards for machine and workplace maintenance and the Company's Quality and Business Processes.
  • Contribute to EMEA sales objectives by constantly improving customer experience to ensure business growth.
Requirements
  • University degree or professional studies in Graphics.
  • At least 5 years' experience in the Printing industry.
  • Customer-focused with very high communication and presentation skills.
  • High ability to learn with a problem-solving attitude.
  • Quality-driven and self-motivated.
  • Proven hands-on experience in digital and/or traditional printing (Offset, Flexo, Gravure, ABG Digicon Series 3).
  • Strong knowledge of finishing solutions and media.
  • Experience with priming and varnishing processes and equipment.
  • Knowledge of Digital Embellishment.
  • Sound knowledge of digital and traditional graphic industry.
  • Color management skills is a plus.
  • Basic knowledge in DTP (Adobe CC).
  • Team player and stress-resistant.
  • Fluency in English and another main European language is mandatory - any other languages will be considered a plus.
  • Willing to travel for EMEA Trade shows and customer visits.


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