Pre-Sales Technical Consultant
hace 2 días
**Job Summary**
The HP Graphics Experience Center in Barcelona plays a vital role in HP's sales strategy, connecting experts with customers to understand their needs and present the latest end-to-end Graphic Arts solutions. As a pre-sales technical consultant, you will be sharing expertise and practical knowledge of HP's Graphics Solutions Business technology and product portfolio to print service providers, brands, marketing agencies, and converters to highlight the power and added value of HP's digital printing solutions.
**Key Responsibilities**
- Develop a thorough understanding of printing principles, theories, and concepts.
- Perform face-to-face and/or virtual product presentations to customers, ensuring a total customer experience deployment.
- Take end-to-end ownership of sample requests, from preparation to shipping, and report each activity related to customers.
- Operate printing equipment and finish jobs with the adequate finishing equipment.
- Work under own initiative and take ownership of issues, ensuring best-in-class support to partners and customers.
- Contribute to process improvement and deploy new set processes for performance improvements.
- Apply developed subject matter knowledge to solve complex business issues and recommend appropriate alternative solutions.
- Adhere to 5S standards for machine and workplace maintenance.
- Adhere to the Company's Quality and Business Processes.
- Contribute to EMEA sales objectives by constant improvement of customer experience in order to ensure business growth.
**Requirements**
- University degree or professional studies in Graphics.
- At least 5 years' experience in the Printing industry.
- Customer-focused.
- Very high communication and presentation skills are a must.
- High ability to learn with a problem-solving attitude.
- Quality-driven and self-motivated.
- Proven hands-on experience in digital and/or traditional printing (Offset, Flexo, Gravure, ABG Digicon Series 3).
- Strong knowledge of finishing solutions and media.
- Experience with priming and varnishing processes and equipment.
- Knowledge of Digital Embellishment.
- Sound knowledge of digital and traditional graphic industry.
- Color management skills is a plus.
- Basic knowledge in DTP (Adobe CC).
- Team player and stress-resistant.
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