Customer Experience Specialist

hace 7 días


Ceuta, Ceuta, España Rank Group A tiempo completo
Join Our Team

We are seeking a skilled Customer Experience Specialist to join our team at Rank Group. As a key member of our customer experience team, you will be responsible for developing and implementing strategies that enhance customer satisfaction and loyalty.

Your Key Responsibilities
  • Develop and implement customer experience strategies that enhance customer satisfaction and loyalty.
  • Manage and optimize our CRM campaigns to ensure maximum ROI.
  • Collaborate with cross-functional teams to identify business opportunities and develop innovative solutions.
About You
  • Minimum of 3 years of experience in a customer experience leadership role.
  • Proven track record of delivering successful customer experience initiatives and driving business growth.
  • Excellent communication and leadership skills, with the ability to build strong relationships with stakeholders.
What We Offer

We offer a competitive salary of £55,000 per annum, plus additional benefits including leadership training, cutting-edge industry certifications, and a comprehensive rewards package.



  • Ceuta, Ceuta, España Leovegas Group A tiempo completo

    **About the Role**Are you dedicated and passionate about delivering exceptional customer experiences? Do you thrive in dynamic environments where no two days are the same?We're seeking enthusiastic individuals to become a vital part of our Customer Experience team at Leovegas Group. As a Customer Experience Advisor, you'll be the welcoming face and voice for...


  • Ceuta, Ceuta, España Leovegas Group A tiempo completo

    About the RoleWe're seeking an enthusiastic individual to become the welcoming face and voice of our valued customers. As a Customer Experience Advisor, you'll be at the heart of the action, engaging with customers via email and live chat to ensure their experience with us is nothing short of fantastic.You'll collaborate with our talented teams in Payments,...

  • Experience Lead

    hace 3 días


    Ceuta, Ceuta, España Leovegas Group A tiempo completo

    Job DescriptionAs a member of our team, you will play a crucial role in delivering exceptional customer experiences. You'll work closely with our customer-facing teams to ensure that every interaction is positive and memorable.Key Skills and QualificationsAn ability to work independently while contributing to the wider team and our culture.Fluent in...


  • Ceuta, Ceuta, España Leovegas Group A tiempo completo

    About UsWe're LeoVegas Group, a company built on innovation, collaboration, and a passion for delivering exceptional customer experiences. We operate in a fast-paced environment, and we're looking for someone who can thrive in this setting.Our BenefitsA well-being allowance to support your active lifestyle.Private health insurance.An employee assistance...


  • Ceuta, Ceuta, España Grosvenor Casinos Limited A tiempo completo

    About the RoleWe are seeking a highly experienced Gaming CRM Lead Specialist to join our commercial team at Grosvenor Casinos Limited. As a key member of our team, you will be responsible for developing and implementing CRM strategies that drive engagement and retention across all our gaming verticals.You will work closely with our data teams to constantly...


  • Ceuta, Ceuta, España Leovegas Group A tiempo completo

    OverviewWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key player in delivering exceptional customer experiences, you'll be at the forefront of providing top-notch support via live chat and email. This is an exciting opportunity to grow with our company and contribute to our vibrant...


  • Ceuta, Ceuta, España The Rank Group A tiempo completo

    Company OverviewThe Rank Group is a leading online gaming operator in the Spanish market with an expanding portfolio focused on bingo, casino, and sports betting. Our goal is to provide entertainment to our customers through our websites and apps.Job DescriptionWe are seeking a highly skilled Customer Retention Strategist/Customer CRM Marketing Lead to...


  • Ceuta, Ceuta, España Entain A tiempo completo

    About the RoleAt Entain, we are committed to delivering exceptional customer experiences that exceed expectations. We are seeking a highly skilled and motivated Customer Service Agent to join our team.Job DescriptionWe are looking for an individual who is passionate about providing top-notch service to customers via phone, email, and chat. As a Customer...


  • Ceuta, Ceuta, España Outscal Technologies A tiempo completo

    About the RoleWe are seeking an experienced Digital Content Specialist to join our team at Bally's Interactive. As a key member of our Spain marketing team, you will be responsible for creating and publishing engaging content that drives customer engagement and boosts our online presence.Job DescriptionYour primary responsibilities will include:Creating and...


  • Ceuta, Ceuta, España Betway Group A tiempo completo

    At Betway Group, we're on a mission to deliver exceptional customer experiences in the online gaming world. Our global presence is expanding rapidly, and we're seeking a highly skilled Customer Service Representative to join our team in Ceuta, Spain.About the RoleThis is an exciting opportunity for a native Spanish speaker to utilize their language skills...


  • Ceuta, Ceuta, España Betway Group A tiempo completo

    We're seeking a highly motivated and customer-focused individual to join our team as a Contact Center Host in Ceuta. In this role, you'll be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.About UsBetway Group is a leading online gaming company that offers a wide...


  • Ceuta, Ceuta, España Axiom Software Solutions A tiempo completo

    Are you an expert in search engine optimization? Do you have experience with onsite search and digital direct business?We are looking for a talented individual to join our team at Axiom Software Solutions as an Onsite Search Optimization Specialist.The salary for this position is estimated to be around $120,000 per year, depending on the candidate's...


  • Ceuta, Ceuta, España Rank Group A tiempo completo

    **About Rank Group**Rank International, a part of the Rank Group, is a leading online gaming operator in Spain with an expanding portfolio focused on bingo, casino, and sports betting. We operate four major brands: YoCasino, YoBingo, YoSports, and Enracha. Our goal is to provide entertainment to our customers through our websites and apps, accessible from...


  • Ceuta, Ceuta, España Grosvenor Casinos Limited A tiempo completo

    Key ResponsibilitiesIn this role as an Email and Customer Engagement Director, you will be responsible for leading the development and implementation of email marketing campaigns that drive engagement and retention across all our gaming verticals. You will work closely with our data teams to constantly evaluate our database, identifying opportunities for...

  • Digital CRM Strategist

    hace 7 días


    Ceuta, Ceuta, España Grosvenor Casinos Limited A tiempo completo

    Job DescriptionAbout UsGrosvenor Casinos Limited is a leading gaming company that values innovation and excellence in customer experience.Role OverviewWe are seeking a highly skilled Digital CRM Strategist to join our commercial team. As a key member of our team, you will be responsible for developing and implementing CRM and promotional strategies tailored...


  • Ceuta, Ceuta, España Rank Group A tiempo completo

    About the Role Rank Group is a leading international gaming and betting company, operating in multiple markets with a strong presence in Spain. We are currently seeking an experienced Digital Graphic Designer to join our team in Ceuta, Spain.Job Summary The successful candidate will be responsible for analyzing and improving YoBrands' existing off-site...


  • Ceuta, Ceuta, España Grosvenor Casinos Limited A tiempo completo

    **Job Summary**We are seeking a highly skilled CRM Operations Strategist to join our commercial team at Grosvenor Casinos Limited. As the ideal candidate, you will be responsible for developing and implementing effective CRM strategies tailored to all verticals.**About the Role**As the CRM Operations Strategist, you will manage the development and internal...

  • CRM Lead Strategist

    hace 4 semanas


    Ceuta, Ceuta, España Rank International A tiempo completo

    Join Rank International as our CRM Lead and become a key player in driving customer engagement and conversion. As a member of our commercial team, you will be responsible for developing and implementing CRM strategies tailored to all YoBrands verticals.The ideal candidate will have a minimum of 3 years of experience in a similar management position and...


  • Ceuta, Ceuta, España Grosvenor Casinos Limited A tiempo completo

    Job OverviewThe Senior CRM Marketing Manager role at Grosvenor Casinos Limited is a fantastic opportunity for an experienced professional to join our commercial team. We are looking for a skilled and motivated individual who can drive the development and implementation of CRM and promotional strategies across all our verticals.As part of our team, you will...


  • Ceuta, Ceuta, España Rank Group A tiempo completo

    About the JobWe are seeking a talented Marketing Strategy Manager to join our team at Rank Group. As a key member of our commercial team, you will be responsible for developing and implementing marketing strategies that drive customer engagement and revenue growth.Your Key ObjectivesDevelop and execute marketing strategies that increase customer engagement...