Customer Service Representative
hace 6 días
At Entain, we are committed to delivering exceptional customer experiences that exceed expectations. We are seeking a highly skilled and motivated Customer Service Agent to join our team.
Job DescriptionWe are looking for an individual who is passionate about providing top-notch service to customers via phone, email, and chat. As a Customer Service Agent, you will be responsible for:
Ensuring timely and accurate resolution of customer inquiries and issues
Providing product information, promotions, and services to meet customer needs
Developing and maintaining relationships with customers through effective communication and issue resolution
To be successful in this role, you will need:
A high school diploma or equivalent
Excellent communication and problem-solving skills
Proficiency in MS Office and internet searching tools
Advanced English and Spanish language skills (fluency in speaking and writing)
Flexibility to work varying shifts, including weekends and holidays
Prior experience in a contact center environment is an asset. Knowledge of online gaming industry products and services is also desirable.
What We OfferWe offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additional benefits include:
Opportunities for career growth and professional development
A dynamic and supportive work environment
A comprehensive benefits package, including medical, dental, and vision coverage
Entain is a leading global sports betting and gaming company that prioritizes diversity, equity, and inclusion. We strive to create a workplace where everyone feels valued, respected, and celebrated.
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