Virtual Customer Success Partner

hace 7 días


Barcelona, Barcelona, España Sap A tiempo completo

About the Job:
SAP is seeking a talented Virtual Customer Success Partner to drive value across the customer lifecycle through successful solution adoption and ongoing renewals. As a key member of our dynamic Cloud Success Services organization, you will optimize customer onboarding and adoption processes to improve renewal rates, customer satisfaction, and customer success in the Scale customer segment.

Key Responsibilities:

  • Remotely engage with an assigned portfolio of customers to drive adoption for all SAP software.
  • Assist and guide customers through the different phases of the lifecycle, including onboarding, adoption, value realization, and renewal.
  • Pursue high standards of customer engagement and satisfaction, with a focus on customer loyalty.
  • Empathize with every aspect of the customer experience, putting customers' needs first.

About SAP:
We help the world run better. At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.



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