Crm Specialist
hace 4 semanas
About the Role:
We are seeking a skilled Crm Specialist to join our Rider Experience team. As a key member of our team, you will be responsible for developing and implementing effective communication strategies to engage riders and drive business results.
Key Responsibilities:
- Assist in creating and executing CRM communication strategies to engage riders.
- Help improve rider retention and satisfaction by contributing to the design and implementation of communication plans.
- Contribute to CRM project management, coordinating with other teams and ensuring timely delivery of communication initiatives.
- Support data-driven decisions by analyzing campaign performance and providing insights to improve our approach.
- Collaborate with cross-functional teams to ensure seamless communication efforts.
Requirements:
- A can-do mindset with the ability to tackle challenges head-on and manage projects effectively.
- Strong prioritization and organizational skills with a proven track record of managing multiple tasks efficiently.
- Exceptional conflict resolution and stakeholder management skills with the ability to handle conflicts constructively.
- Advanced Excel skills with proficiency in using Excel for data analysis and strategy support.
- Analytical and strategic thinking with the ability to craft and execute end-to-end communication strategies.
- Adaptability with the ability to thrive in a dynamic environment and maintain a positive, collaborative attitude.
- Creativity with a creative approach to problem-solving and communication strategy development.
What We Offer:
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings.
- 3 Cobee discounts on transportation, food, and even kindergarten expenses.
- Discounted gym memberships to keep you energized.
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year.
- Enhanced parental leave and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
About Us:
Glovo is a fast-growing multi-category app connecting millions of users with businesses and couriers, offering on-demand services from local restaurants, grocers, and supermarkets. We operate in over 1500 cities across 25 countries, revolutionizing the way people connect with their everyday needs.
Join Our Team:
At Glovo, we thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds and encourage you to bring your authentic self to work.
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