CRM System Specialist

hace 2 semanas

Barcelona, Barcelona, España Placement International A tiempo completo
CRM Specialist Job Description

We are seeking a skilled and experienced CRM Specialist to join our dynamic team at Placement International. The ideal candidate will be proficient in HubSpot and have a strong understanding of other CRM systems.

Key Responsibilities:
  • Collaborate with cross-functional teams to understand their unique challenges and requirements related to CRM usage.
  • Analyze existing CRM processes and workflows to identify areas for improvement and optimization.
  • Develop and implement solutions to address CRM-related issues and enhance system functionality.
  • Provide training and support to users to ensure effective utilization of the CRM platform.
  • Monitor CRM data quality and integrity, implementing measures to maintain accuracy and consistency.
  • Stay updated on industry best practices and emerging trends in CRM technology to recommend innovative solutions.
  • Generate reports and dashboards to provide insights into CRM performance and usage metrics.
  • Act as a liaison between the company and CRM vendors, managing vendor relationships and escalations as needed.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
  • Fluent level of English.
  • 1-2 years of proven experience working with CRM systems, with expertise in HubSpot preferred.
  • Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into CRM solutions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Experience in project management and process improvement initiatives is a plus.
  • Familiarity with other CRM platforms such as Salesforce, Zoho, Jira, or Microsoft Dynamics is desirable.
  • HubSpot certification or relevant CRM certifications are advantageous.

We are looking for a motivated and detail-oriented individual who is passionate about CRM technology and has a strong desire to contribute to the success of our global organization.

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