Clienteling Manager
hace 4 semanas
As a Clienteling Manager at Louis Vuitton, you will play a key role in driving the clienteling strategy in store and creating a clienteling mindset with the team. You will work closely with the Store Manager to elevate relationships with our top clients, leveraging different tools and focusing on the Client Experience. Your goal will be to implement transversal strategies to recruit new and develop existing clientele, while representing the Brand values and demonstrating the Louis Vuitton attitudes toward Clients and team members.
Key Responsibilities:
- Inspire the team and establish a Clienteling culture within the Store, considering Clienteling as the main approach to drive the business and support commercial priorities to achieve targets assigned to the store.
- Drive achievement of Clienteling targets throughout the store, such as appointments, share of OTO turnover, wardrobing (silhouette) outreaches, and repurchase rate on local new clients.
- Work actively on the recruitment of new Louis Vuitton clients and re-engagement programs.
- Support the team in building and nurturing long-term Client relationships, leveraging the different tools at your disposal.
- Monitor and analyze client purchase behaviors in collaboration with HQ and Store Management.
- Work cross-functionally with Retail Performance and Training teams to work through data cleaning activations, monitor store data collection, and merge client profiles.
- Support actively the store with MY CR Requests.
Selling and Floor Management:
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support. Act as a role model demonstrating sales leadership to the team, supporting them with their own sales and fostering cross-selling; leading by example in all activities.
Operations:
Monitor store gift inventories.
Profile:
Expected attitudes and skills include strong communication and listening skills, proactive leadership style, excellent client development skills, business acumen, strong organizational skills, agility and resilience, and proficiency in English.
-
Senior Clienteling Manager
hace 4 semanas
Barcelona, Barcelona, España The Bicester Village Shopping Collection A tiempo completoJob Title: Senior Clienteling ManagerAbout the Role:We are seeking a highly skilled Senior Clienteling Manager to join our team at The Bicester Village Shopping Collection. As a Senior Clienteling Manager, you will be responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele.Key Responsibilities:*...
-
Senior Clienteling Manager
hace 4 semanas
Barcelona, Barcelona, España Value Retail A tiempo completoJob DescriptionJob Title: Senior Clienteling ManagerJob Summary: We are seeking a highly skilled Senior Clienteling Manager to join our team at La Roca Village. The successful candidate will be responsible for coordinating and executing the Private Client strategy, building relationships with high net worth clientele, and driving sales objectives.Key...
-
Clienteling Business Development Lead
hace 6 días
Barcelona, Barcelona, España Louis Vuitton A tiempo completo**About the Role**We are seeking a seasoned Clienteling Manager to join our team at Louis Vuitton. As a Clienteling Manager, you will be responsible for driving the clienteling strategy in store and creating a clienteling mindset with the team.Main ResponsibilitiesElevate relationships with top clients by leveraging different tools with a focus on the client...
-
Senior Clienteling Manager
hace 3 semanas
Barcelona, Barcelona, España Bicester Village A tiempo completoSenior Clienteling ManagerThis role requires a highly skilled individual to coordinate and execute the Private Client strategy at La Roca Village through HNW clientele. The successful candidate will drive footfall, spend, and revenue targets throughout the year by building relationships with HNW guests, creating a database, and delivering sales objectives...
-
Senior Clienteling Manager
hace 4 semanas
Barcelona, Barcelona, España Bicester Village A tiempo completoSenior Clienteling Manager - Luxury Retail ExpertThe Senior Clienteling Manager - Luxury Retail Expert is responsible for driving sales and revenue growth through the coordination and execution of the Private Client strategy at La Roca Village. This role requires a strong understanding of luxury retail and the ability to build relationships with high net...
-
Senior Clienteling Manager
hace 4 semanas
Barcelona, Barcelona, España Bicester Village A tiempo completoSenior Clienteling Manager - Luxury Retail ExpertThe Senior Clienteling Manager - Luxury Retail Expert is responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele. This role requires the skills of a brand ambassador & organisational manager, he/she has to be able to drive HNW high spending thereby...
-
Senior Clienteling Manager
hace 2 semanas
Barcelona, Barcelona, España Bicester Village A tiempo completoJob Description We are seeking a highly skilled Senior Clienteling Manager to join our team at La Roca Village. As a key member of our Private Client Services team, you will be responsible for developing and executing the Private Client strategy, focusing on high net worth individuals. Key Responsibilities Build and develop relationships with high net...
-
Advanced Client Experience Manager
hace 6 días
Barcelona, Barcelona, España Value Retail A tiempo completoSenior Clienteling ManagerThe Senior Clienteling Manager is a pivotal role within Value Retail, focused on driving the Private Client strategy at our esteemed luxury destinations. This position requires a unique blend of brand ambassadorship and organizational management skills, with a primary objective of attracting and engaging High Net Worth (HNW)...
-
Gucci Team Manager
hace 6 días
Barcelona, Barcelona, España Luxury Goods Spain, S.L. A tiempo completoRole OverviewAs a GUCCI Team Manager, you will lead a dedicated team of Client Advisors to deliver exceptional customer experiences through a customer-centric approach.You will work closely with your team to achieve business and product category goals, focusing on delivering real-time coaching and feedback.The Team Manager will represent the brand as a Gucci...
-
Department Manager
hace 4 semanas
Barcelona, Barcelona, España Lvmh Moët Hennessy - Louis Vuitton A tiempo completoThe Department Manager plays a key role in supporting the Store Manager to ensure the smooth operation of the store's department activities, meeting performance targets and striving to achieve assigned goals.Key Responsibilities:Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to...
-
Department Manager Position
hace 4 semanas
Barcelona, Barcelona, España Lvmh Moët Hennessy - Louis Vuitton A tiempo completo**Department Manager Position**The ideal candidate will be a skilled manager with experience in fashion sales, able to lead and develop the business of the department. They will work closely with the Store Manager to ensure the smooth operation of the department, meeting key performance indicators (KPIs) and achieving assigned goals.**Key...
-
CRM Store Manager
hace 4 semanas
Barcelona, Barcelona, España Louis Vuitton A tiempo completoJob Description:We are seeking a skilled CRM Store Manager to join our team at Louis Vuitton. As a key member of our store team, you will be responsible for driving the CRM strategy in-store, creating a client-centric mindset with the team, and elevating relationships with our top clients.Key Responsibilities:• Embed a culture of CRM excellence in-store,...
-
Team Manager
hace 3 semanas
Barcelona, Barcelona, España Louis Vuitton A tiempo completoMain Responsibilities:As a Team Manager at Louis Vuitton, you will be responsible for driving CRM excellence in-store, embedding a culture of client-centricity, and elevating relationships with top clients. Your key duties will include:Setting up the foundation for CRM excellence in-storeTraining and supporting teams with their CRM skillsAnimating the CRM...
-
Department Lead
hace 4 semanas
Barcelona, Barcelona, España Lvmh Moët Hennessy - Louis Vuitton A tiempo completoJob Summary We are seeking a highly skilled Department Manager to join our team at Lvmh Moët Hennessy - Louis Vuitton. The successful candidate will be responsible for leading the department and contributing to the overall success of the store.Key Responsibilities • Lead and develop the business of the department by cultivating a comprehensive...
-
Department Head
hace 4 semanas
Barcelona, Barcelona, España Lvmh Moët Hennessy - Louis Vuitton A tiempo completoJob Description:As a Department Head at Lvmh Moët Hennessy - Louis Vuitton, you will be responsible for leading the business of the department by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders. You will monitor and achieve category department performance with relevant KPIs; analyze the category...
-
Department Lead
hace 4 semanas
Barcelona, Barcelona, España Lvmh Moët Hennessy - Louis Vuitton A tiempo completoThe Department Manager plays a crucial role in supporting the store's organization and contributing to the proper running of its own department activities. This involves working closely with the Store Manager to meet KPIs and achieve assigned goals. Key responsibilities include merchandising, stock availability, sales, profitability, customer journey, team,...
-
High Net Worth Client Relationship Manager
hace 6 días
Barcelona, Barcelona, España Bicester Village A tiempo completoAbout UsWe are a leading luxury shopping destination, The Bicester Collection. Our mission is to make the lives of others better, including our brands, guests, people, and communities.Job DescriptionWe are seeking a highly skilled Senior Clienteling Manager to join our team at La Roca Village. As a key member of our Private Client Services team, you will be...
-
Department Lead
hace 4 semanas
Barcelona, Barcelona, España Fendi A tiempo completoDepartment LeadThe Department Lead plays a pivotal role in supporting the store's organization and contributing to the proper running of department activities. This involves working closely with the Store Manager to meet KPIs and achieve assigned goals.Key Responsibilities:Merchandising and stock availabilitySales and profitabilityCustomer journey and team...
-
Department Head
hace 4 semanas
Barcelona, Barcelona, España Fendi A tiempo completoJob Description:As a Department Head at Fendi, you will be responsible for leading the business of the Department, cultivating a comprehensive and strategic understanding of it, and relating to all relevant stakeholders. You will monitor and achieve category department performance with relevant KPIs, analyze the category business, propose and implement...
-
Luxury Retail Strategist
hace 2 días
Barcelona, Barcelona, España Bicester Village A tiempo completoLuxury Retail Strategist - La Roca VillageThe Bicester Collection is a leading luxury shopping destination, and we are committed to creating magical and memorable experiences for our guests. Our Vision is to be the best shopping destination in the world.About the RoleWe are seeking an experienced Senior Clienteling Manager to join our team at La Roca...