Barcelona Travel Experience Coordinator
hace 7 días
We are looking for a skilled and enthusiastic Travel Agent to join our team in Barcelona. As a key member of our team, you will play a vital role in ensuring the success of our clients' journeys.
About the Role:
- Booking Management: You will be responsible for managing bookings, including alterations, cancellations, and new reservations.
- Client Support: You will provide excellent customer service via inbound calls, answering inquiries, and resolving potential issues.
- Reservation Back-Office: You will manage the back-office system, issuing tickets, modifying, and cancelling reservations.
- Communication: You will respond to emails and messages from customers worldwide in English and their native language.
Requirements:
- Language Skills: Native level of Danish and good level of English.
- Enthusiasm: Passion for the travel and tourism industry.
- Knowledge: Understanding of the value of excellent customer experience.
- Skills: Attentive listening, effective communication, and energetic approach.
Benefits:
- Competitive Salary: £24,000 - £28,000 per annum (dependent on experience).
- Full-time Contract: 39 hours per week.
- International Environment: Work with a multinational company in Barcelona.
- Health Insurance Discount: Exclusive benefits for employees.
- Career Growth Opportunities: Potential for advancement within the company.
About Us:
We are a fast-growing multinational company with over 50,000 employees worldwide. Our mission is to provide exceptional customer experiences through innovative technology and human touch.
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