Travel Experience Coordinator
hace 2 días
Achieve excellence as a GDS Specialist at Exoticca's Flight Operations team, where you will contribute to delivering best-value trips and creating unforgettable travel experiences.
Key Responsibilities:- Support travel operations teams with daily tasks and handle Travel Operations tasks (flights changes, cancellations requests, refunds processes).
- Manage, escalate, and follow-up on GDS issues and cases.
- Dealing with negotiated rates and advanced refunds in GDS.
- Work directly with land suppliers for pre & post-bookings requested.
- Fluent communication in English; additional language skills like French/Spanish are considered.
- Strong knowledge of Amadeus/GDS.
- Proven experience dealing with negotiate fares and commissions in GDS.
- Ability to plan, multi-task, and manage time effectively.
- A minimum of 2 years' experience in Customer Support in the Travel industry, preferably including flights.
- Proven record in fast-growing environments.
- Adaptability, problem-solving, and fast-learning attitude.
- Competitive compensation package in line with job responsibilities and experience: estimated salary range is $60,000-$80,000 per year.
- Flexible compensation management for diet, transportation, private health insurance with Cobee.
- Hybrid work model: offices in Barcelona city.
- Permanent contract from the start.
- Travel packages at reduced prices.
- Referral bonus for talented colleagues.
- Unlimited coffee, team lunches, English lessons, bi-annual company parties.
We're a professional, dynamic, multicultural team in rapid international growth. Our mission is to create life milestones through unforgettable travel experiences. Diversity and inclusiveness are our core values. Exoticca is an equal opportunity employer.
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