Technical Support Professional

hace 1 mes


Barcelona, Barcelona, España HMS Networks AB A tiempo completo

HMS Networks AB is a growing company with a high employee satisfaction index. We are committed to a long relationship and offer a permanent contract.

About the Job

We are seeking a Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our customers and internal teams.

Key Responsibilities
  • Provide technical support and assistance to customers and internal teams via telephone, mail, and remote desktop.
  • Ticket escalation to product engineers and R&D.
  • Test setups to reproduce issues.
Requirements
  • Technical degree in Electronics, Telecommunication, or similar.
  • Solid technical background in field bus technologies and domotics & inmotics technologies.
  • Natural ability for communication and customer relationships management.
What We Offer
  • Annual base salary of €60,000.
  • Flexible working time.
  • A lot of fun working in an open-minded and friendly environment.
  • Flexible Retribution Plan.
  • Gym membership at an incredible price.
  • Participation in our Share Saving Program.
  • Celebrations and team-building activities.
  • Training plan and professional career plan.


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