Quality Customer Specialist
hace 2 semanas
Job Description:
At Hitachi Energy Spain, S.A.U., we are seeking a highly skilled Quality Customer Specialist to join our team. As a Quality Customer Specialist, you will play a crucial role in deploying and supporting a Quality Culture within our organization.
Your Responsibilities:
- Manage customer complaints and feedback in a timely and effective manner.
- Ensure proper documentation and communication with local management and stakeholders.
- Conduct regular internal supervision and audits to verify the implementation of relevant improvement measures.
- Collaborate with cross-functional teams to address customer concerns and improve quality processes.
- Develop and implement strategies to improve customer satisfaction and loyalty.
Your Background:
- Bachelor's degree in Engineering or a related field.
- At least 3 years of experience in a similar role.
- Excellent written and verbal communication skills in English.
- Strong knowledge of MS Office and ERP systems.
- Ability to work in a team-oriented environment and adapt to changing priorities.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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