Technical Expert
hace 1 semana
About Hunters International: Our client is a global technology leader, pushing the boundaries of innovation in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a diverse team of over 15,000 experts, they deliver world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers worldwide.
**Job Responsibilities**: As a seasoned expert in component test products or solutions, you will provide responsive and in-depth pre and post-sales technical support, including measurement, application, and configuration. Your expertise will be applied to various applications, such as active/passive component tests, compliance tests, impedance analysis, and material measurement.
• Understand and resolve customers' technical inquiries via remote channels like phone, email, and portal.
• Conduct research, which may involve replicating customer issues in the lab and collaborating with R&D to find resolutions.
• Deliver start-up assistance or solution implementation to customers remotely.
• Identify and refer sales opportunities for hardware, software, and services to the Sales team.
• Contribute technical articles to the company's knowledge base.
**Requirements**:
* Proficiency in both written and spoken English is essential due to the need to support international business operations.
* Bachelor's/Master's/Doctoral degree in Electronics Engineering or equivalent is required.
* Typically, 8+ years of experience in using Test & Measurement instruments for Component Test, such as Vector Network Analyzer and impedance tester, is necessary.
* Strong communication skills and ability to interact with a wide variety of people, explaining complex issues remotely.
* Customer-first mindset with a passion to serve customers.
* Ability to work independently and handle multiple tasks under pressure.
**Remuneration:** Estimated MYR 7,500 - MYR 12,000 per annum. This figure is based on industry standards, taking into account the location and job requirements.
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