IT Support Specialist
hace 1 día
Hemmersbach Gmbh & Co. Kg is a renowned company that values customer satisfaction. As an IT Support Specialist, you will play a crucial role in ensuring end-users are happy with the services they receive.
Your responsibilities will include:
- Helping users resolve their technical issues and requests
- Analyzing errors, maintaining hardware, setting up or removing workstations, installing and configuring new software, and managing user accounts via Active Directory
- Troubleshooting and documenting steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
- Performing administrative tasks such as updating tickets via Service Now, conducting stock checks, and managing onboarding & offboarding processes
We offer a competitive salary of $65,000 - $80,000 per year, commensurate with experience. If you have a passion for delivering exceptional customer service and possess excellent technical skills, we encourage you to apply.
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