Customer Experience Coordinator
hace 1 mes
About the Role:
We are seeking a highly skilled Consumer Care Agent to join our team at Findasense. As a key member of our customer experience team, you will be responsible for coordinating and managing direct communication across all digital channels in a proactive way.
Key Responsibilities:
- Manage customer care channels (Care) via email and telephone, resolving customer queries on a Q&A basis.
- Proactively participate in team meetings to report on project status and contribute to content creation.
- Produce monthly quantitative and qualitative reports on Customer Care performance.
Requirements:
- Native German and bilingual in English.
- Customer service oriented, organised and attentive to detail.
- Sociable person who enjoys customer service and generating good engagement with everybody.
Nice to Have:
- Spanish or other language skills.
- Availability to work full time.
- Availability to be hired in Spain.
Benefits:
- 23 days of annual leave.
- Major medical insurance coverage.
- Connectivity allowance for remote working expenses.
- Flexible remuneration with Cobee's restaurant, transport, and childcare cards.
- Hybrid work environment.
- Flexible working hours.
- Exciting opportunities for career growth.
- 40 life-changing volunteer hours every year.
About Findasense:
We are a global Customer Experience company that relies on the power of data to create personalised experiences and execute strategies by creating relevant content. We believe in self-management, transparency and focus on a collaborative culture where our EPIC model makes us unique, different and allows us to create long lasting relationships.
-
Customer Experience Strategist
hace 3 semanas
Zaragoza, Zaragoza, España Bond Brand Loyalty A tiempo completoAbout Us:Bond Brand Loyalty is a creative and innovative solutions company that helps clients build strong loyalty to their brands. We design, build, and manage solutions that drive customer satisfaction and loyalty.The Role:We are seeking a Senior Customer Experience Strategist to help shape and influence market-relevant, innovative Customer Experience...
-
Customer Experience Strategist
hace 3 semanas
Zaragoza, Zaragoza, España Bond Emea - Spain A tiempo completoAbout Us:Bond Emea - Spain is a creative and innovative solutions company that helps clients build ever-stronger loyalty to their brands. As the Sr. Customer Experience Strategist, you will shape and influence market-relevant, innovative Customer Experience strategy and program design, optimization, and management.The Role:As the Sr. Customer Experience...
-
Fulfillment Coordinator
hace 1 mes
Zaragoza, Zaragoza, España Verra Mobility A tiempo completoJob Title: Fulfillment CoordinatorVerra Mobility is seeking a highly organized and detail-oriented Fulfillment Coordinator to join our team. As a Fulfillment Coordinator, you will be responsible for ensuring the smooth operation of our transponder fulfillment process.Key Responsibilities:Perform administrative tasks associated with data entry, reporting, and...
-
Fulfillment Coordinator
hace 1 mes
Zaragoza, Zaragoza, España Verra Mobility A tiempo completoJob Title: Fulfillment CoordinatorVerra Mobility is seeking a highly organized and detail-oriented Fulfillment Coordinator to join our team. As a Fulfillment Coordinator, you will be responsible for ensuring the smooth operation of our transponder fulfillment process.Key Responsibilities:Perform administrative tasks associated with data entry, reporting, and...
-
Logistics Coordinator EMEA
hace 4 semanas
Zaragoza, Zaragoza, España Healthcare Businesswomen'S Association A tiempo completoJob Description SummaryIn this pivotal role within the Radioligant Therapy area, as Logistics Coordinator EMEA, you will oversee the efficient coordination of logistics operations specific to the EMEA region, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics team...
-
Logistics Coordinator EMEA
hace 4 semanas
Zaragoza, Zaragoza, España Healthcare Businesswomen'S Association A tiempo completoAs a Logistics Coordinator EMEA, you will play a crucial role in ensuring the efficient and timely coordination of logistics operations in the EMEA region. Your responsibilities will include monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics team and courier partners in the...
-
Logistics Coordinator EMEA
hace 3 semanas
Zaragoza, Zaragoza, España Sandoz A tiempo completoAs a Logistics Coordinator EMEA, you will play a crucial role in ensuring the efficient and timely coordination of logistics operations specific to the EMEA region. This includes monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics team and courier partners in the region.The...
-
Account Coordinator
hace 1 mes
Zaragoza, Zaragoza, España Jobandtalent A tiempo completoAccount Coordinator Job DescriptionWe are seeking a highly motivated and organized Account Coordinator to join our team at Job&Talent. As an Account Coordinator, you will play a critical role in ensuring that our clients receive exceptional service and support.Key Responsibilities:Provide direct contact with clients and selection teams to align...
-
Account Coordinator
hace 1 mes
Zaragoza, Zaragoza, España Jobandtalent A tiempo completoAccount Coordinator Job DescriptionWe are seeking a highly motivated and organized Account Coordinator to join our team at Job&Talent. As an Account Coordinator, you will play a critical role in ensuring that our clients receive exceptional service and support.Key Responsibilities:Provide direct contact with clients and selection teams to align...
-
Logistics Coordinator EMEA
hace 4 semanas
Zaragoza, Zaragoza, España Sandoz A tiempo completoAs a Logistics Coordinator EMEA, you will play a crucial role in ensuring the efficient and timely coordination of logistics operations in the EMEA region. Your responsibilities will include monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics team and courier partners in the...
-
Customer Experience Specialist
hace 12 horas
Zaragoza, Zaragoza, España Gympass A tiempo completoAbout the RoleWellhub, a global corporate wellness platform, is seeking a Customer Experience Specialist for our Spanish and Italian market to join our international Customer Experience team based in Madrid, Spain. As a key member of our team, you will provide top-notch support to our users and gym partners in Spain and Italy, ensuring a seamless and...
-
Customer Experience Strategist
hace 4 semanas
Zaragoza, Zaragoza, España Make A tiempo completoAbout the Role:We are seeking a highly skilled Customer Marketing Lead to join our team at Make. As a key member of our marketing team, you will play a pivotal role in nurturing and engaging our user and customer base.Key Responsibilities:Collaborate with cross-functional teams to create targeted campaigns aimed at converting, retaining, and expanding our...
-
Logistics Coordinator EMEA
hace 1 mes
Zaragoza, Zaragoza, España Healthcare Businesswomen'S Association A tiempo completoJob Description SummaryIn this key role within the Radioligant Therapy area, as Logistics Coordinator EMEA, you will ensure efficient and timely coordination of logistics operations specific to the EMEA region. This includes monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics...
-
Logistics Coordinator EMEA
hace 1 mes
Zaragoza, Zaragoza, España Novartis A tiempo completoJob SummaryIn this exciting role as Logistic Coordinator EMEA, you will play a crucial part in ensuring the smooth operation of logistics within the EMEA region. Your primary responsibility will be to coordinate logistics operations, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication...
-
Logistics Coordinator EMEA
hace 1 mes
Zaragoza, Zaragoza, España Healthcare Businesswomen'S Association A tiempo completoJob Description SummaryIn this key role within the Radioligant Therapy area, as Logistics Coordinator EMEA, you will ensure efficient and timely coordination of logistics operations specific to the EMEA region. This includes monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics...
-
Logistics Coordinator EMEA
hace 4 semanas
Zaragoza, Zaragoza, España Sandoz A tiempo completoJob SummaryIn this exciting role as Logistic Coordinator EMEA, you will play a crucial part in ensuring the smooth operation of logistics within the EMEA region. Your primary responsibility will be to coordinate logistics operations, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication...
-
Logistics Coordinator EMEA
hace 4 semanas
Zaragoza, Zaragoza, España Sandoz A tiempo completoJob SummaryIn this exciting role as Logistic Coordinator EMEA, you will play a crucial part in ensuring the smooth operation of logistics within the EMEA region. Your primary responsibility will be to coordinate logistics operations, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication...
-
Logistics Coordinator EMEA
hace 1 mes
Zaragoza, Zaragoza, España Novartis A tiempo completoJob SummaryIn this exciting role as Logistic Coordinator EMEA, you will play a crucial part in ensuring the smooth operation of logistics within the EMEA region. Your primary responsibility will be to coordinate logistics operations, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication...
-
Customer Experience Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Cobee A tiempo completoAbout CobeeWe're a team of innovators, dedicated to enhancing the overall satisfaction and loyalty of our customers. As a Customer Experience Specialist, you'll play a pivotal role in driving improvements across the customer journey and maintaining a customer-centric focus in all aspects of our business operations.Main ResponsibilitiesAct as the first point...
-
Customer Experience Specialist
hace 2 semanas
Zaragoza, Zaragoza, España Green Eagle Solutions A tiempo completoJob Overview:We are seeking a highly skilled Customer Care Specialist to join our team at Green Eagle Solutions. As a key member of our customer support team, you will be responsible for providing exceptional assistance to our clients, ensuring their needs are met and their issues are resolved promptly.Main Responsibilities:24/7 phone and email assistance...