Logistics Coordinator EMEA

hace 1 mes


Zaragoza, Zaragoza, España Novartis A tiempo completo
Job Summary

In this exciting role as Logistic Coordinator EMEA, you will play a crucial part in ensuring the smooth operation of logistics within the EMEA region. Your primary responsibility will be to coordinate logistics operations, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics team and courier partners in the region.

About the Role

Key Responsibilities:

  • Act as the key point of contact with logistics partners and internal customer support teams for escalations related to courier performance and customer complaints.
  • Handle and escalate any performance issues with couriers, including quality assurance (QA) corrective and preventive action (CAPA) requests.
  • Manage customer complaints related to logistics and ensure timely follow-up to address and resolve the issues.
  • Conduct risk assessments for upcoming deliveries to identify and mitigate potential risks that may affect delivery schedules.

Requirements:

  • Formal education or previous experience in the fields of Science, Industrial Engineering, Planning, or similar.
  • First experience as a team lead, coordinator, or manager.
  • English proficiency plus local language knowledge needed.

Desirable Requirements:

  • Previous experience in a similar role.
  • Knowledge of agile methodologies.
  • Familiarized with data management in a global environment.

Division: Operations

Business Unit: Sandoz

Location: Spain

Company / Legal Entity: ES06 (FCRS = ES006) Novartis Farmacéutica, S.A.

Job Type: Full time

Employment Type: Regular

Shift Work: No



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