Travel and Tourism Customer Service Representative
hace 1 mes
We are seeking a highly skilled Travel and Tourism Customer Service Representative to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through solving issues during the booking process, giving instructions, taking an active role in finding the right booking, and following up during the vacation.
Responsibilities and Impact- Solving issues during the booking process
- Giving instructions and taking an active role in finding the right booking
- Following up during the vacation and providing good solutions including refund
- Being responsible for the current and expanding the clients' network
- Managing good and qualified lead generation
- A native level of Dutch and at least a B2 level of English
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable, and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Type of Contract: A fixed-term contract that is renewable every year
- Working Hours: Full time (40h/week) on rotating shifts (07:00-19:00)
- Training: Intensive training for new employees
- Salary: 1040€ gross/month including free accommodation (shared flat, all bills included) or 1298€ gross/month excluding accommodation
- Relocation Package for International Candidates: Reimbursement of initial flight expenses after 3 months, help in paperwork, opening bank account, etc. upon arrival
- Extra Perks: Private health insurance after 6 months of contract, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Career Growth Opportunities: Various career development chances in different paths
-
Tourism Insurance Customer Service Representative in Lisbon
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoOverviewBecoming a part of Blu Selection means joining a global brand that offers cutting-edge customer experience solutions. With over 75,000 multilingual employees across more than 50 countries, we provide innovative services to leading companies worldwide.We are now seeking a highly motivated and skilled Tourism Insurance Customer Service Representative...
-
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoAt Exoticca Travel Co., we're seeking a skilled Customer Service Representative to join our dynamic team. Based in Barcelona, this role offers a unique opportunity to work with a young and multicultural team, providing top-notch service to our customers worldwide.Job Description:We are looking for a highly motivated individual to provide exceptional customer...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Ttec A tiempo completoOverview: At TTEC, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative in our Travel Support team, you'll be the first point of contact for customers seeking assistance with their travel arrangements.
-
Travel Customer Service Representative in Greece
hace 3 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECTTEC is a leading provider of customer experience services, offering award-winning employment experiences and company cultures. We're dedicated to creating and delivering amazing customer experiences.Job Title:Travel Customer Service Representative in GreeceSalary:$30,000 - $40,000 per year, depending on experience.About the Role:We're seeking a...
-
Travel Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoUnlock Your Potential in a Dynamic Customer Experience RoleWe're seeking a highly motivated and empathetic Travel Customer Service Representative to join our team in Athens, Greece. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and ensuring a positive...
-
Barcelona, Barcelona, España Ttec A tiempo completoWe're looking for a passionate and customer-focused individual to join our team as a Travel Customer Service Representative in Athens, Greece. In this role, you'll have the opportunity to work with Swedish-speaking customers and provide exceptional support to help them navigate their travel experiences.About the RoleAs a Travel Customer Service...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoAbout the RoleWe are seeking an experienced VIP Customer Communications Executive to join our eDreams ODIGEO Communications team in Barcelona. This role is a great opportunity to work cross-functionality, understanding different teams' processes, and investigating potential improvements.ResponsibilitiesManage sensitive customer complaints directly reporting...
-
Travel Customer Service Representative for Booking.Com
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoBe the difference in creating exceptional customer experiences! At TTEC, we're proud to be a part of shaping the future of customer service. As a French-English Travel Customer Service Representative in support of Booking.Com working on site in Athens, Greece, you'll have the opportunity to grow your career in the travel industry while delivering amazing...
-
Travel and Tourism Expert for International Client Service
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoBlu Selection is a leading provider of sales and customer service solutions. We are seeking a motivated individual to join our team as a Customer Service Agent in Lisbon, Portugal.Salary: €1,346.80 gross per month (including accommodation) or €1,692.95 gross per month (excluding accommodation).Job DescriptionAs a Customer Service Agent, you will be the...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoExoticca Travel Co - Customer Success AgentWe are seeking a skilled and customer-focused individual to join our team as a Customer Success Agent. As part of our dynamic and multicultural team, you will be responsible for providing exceptional customer service and support to our clients.About Exoticca Travel CoAt Exoticca, we are passionate about creating...
-
Travel Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleWe're seeking a skilled Travel Customer Service Representative to join our team in Athens, Greece. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our customers.Key ResponsibilitiesAnswer incoming communications from customers in a timely and professional mannerConduct research to...
-
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECWe're a business that's all about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.Job DescriptionWe're looking for a Travel Customer Service Representative to join our team in Athens, Greece. As a representative, you'll work...
-
Travel Industry Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Recruitment Direct A tiempo completoAbout the RoleWe are seeking a skilled and empathetic Customer Support Advisor to join our team in Barcelona, Spain. As an Icelandic-speaking representative, you will play a crucial role in providing outstanding customer service to international travelers and accommodation suppliers.Your ResponsibilitiesListen to and understand the needs of international...
-
Exoticca Travel Representative
hace 7 días
Barcelona, Barcelona, España Exoticca Travel A tiempo completo**Company Overview**Exoticca is a dynamic and multicultural team, in the midst of international expansion. Our mission is to provide our clients with unique travel experiences through our best travel proposals.Salary: The estimated salary for this position ranges between $35,000 and $50,000 per year, based on industry standards and the location of...
-
Barcelona, Barcelona, España Exoticca A tiempo completoAt Exoticca, we're revolutionizing the travel industry by creating life milestones. Our pioneering online travel agency offers best-value trips to unique destinations, ensuring a differentiating level of customer service. We're seeking experienced professionals to join our dynamic, multicultural team as Customer Success Agents.About UsWe're a professional...
-
Customer Service Representative for Travel Industry Expert
hace 4 semanas
Barcelona, Barcelona, España Teleperformance Portugal A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative for our travel industry team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and their customers.About the RoleIn this role, you will be the primary point of contact for customer inquiries and issues related to...
-
Travel Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleAre you passionate about delivering exceptional customer experiences? Do you have a flair for languages and enjoy helping others? We're seeking a skilled Travel Customer Service Representative to join our team in Athens, Greece. As a key member of our support team, you'll play a crucial role in resolving customer issues, providing accurate...
-
Barcelona, Barcelona, España Ttec A tiempo completoMake a Difference in Customer ExperienceAre you passionate about helping others and providing exceptional customer service? We are seeking a highly motivated and fluent German-English speaker to join our team as a Travel Customer Service Representative in Athens, Greece.About the Role:We offer a unique opportunity to work with a leading company, TTEC, which...
-
Customer Service Representative for International Travel
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title:Customer Service Representative for International TravelAbout Us:Cross Border Talents is a dynamic company that connects international travelers with accommodation suppliers worldwide. We are looking for a partner BPO company to expand our team in the travel industry and offer a multicultural and vibrant work environment.Job Summary:We are seeking...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a Customer Service Representative to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to provide exceptional customer service and contribute to the success of a leading holiday platform.Job Description:As a Customer Service Representative, you will be responsible for handling customer inquiries, providing expert...