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Service Delivery Specialist

hace 2 meses

Barcelona, Barcelona, España Reconocida Empresa A tiempo completo
Join Our Team as a Service Engineer

At Reconocida Empresa, we're revolutionizing the way the world uses energy. Our mission is to make sustainable use of energy a reality today, and we're looking for talented individuals to help us achieve this goal.

About the Role

We're seeking a skilled Service Engineer to join our team. As a Service Engineer, you will be responsible for providing technical support and expertise to our customers, ensuring that our products and services meet the highest standards of quality and performance.

Key Responsibilities
  • Monitor and resolve service team tickets in a timely and efficient manner
  • Provide technical guidance and support to our team members
  • Identify areas for improvement and implement changes to our internal systems
  • Develop and maintain effective communication channels with key stakeholders
  • Ensure that our documentation and processes are up-to-date and accurate
Requirements

To be successful in this role, you will need:

  • Strong technical knowledge and experience in IT and embedded systems
  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills
  • Proficiency in ticketing and reporting systems, such as Salesforce and Jira

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you're passionate about sustainable energy and want to be part of a team that's making a real difference, we'd love to hear from you.