DTC Customer Success Manager for Ecommerce Brands

hace 4 semanas


Laza, Orense, España Dtc Jobs A tiempo completo

At Dtc Jobs, we're on the lookout for a dynamic and results-driven DTC Customer Success Manager. If you have experience in ecommerce brands, excellent client communication skills, and proficiency in using tools like Slack and Airtable, this role might be perfect for you.

About Us

We're a unique job platform that connects top talent with verified 7-8 figure companies in the ecommerce and agency industry. Our clients are looking for A-Players like you to fill their key positions.

Salary

The estimated salary for this position is between $1,000 and $3,000 per month, paid on a retainer basis. The hourly rate is approximately $50-$100 per hour, depending on the scope of work and client requirements.

Job Description

This full-time or part-time (20-40 hours per week) role requires collaboration with freelancers, managing client onboarding and job postings for our agencies and ecommerce brands. You will need to communicate effectively with clients, manage their expectations, and utilize tools like Slack and Airtable for efficient workflow management.

Required Skills and Qualifications
  • Proven experience as a Customer Success Manager in ecommerce or DTC environments.
  • Strong communication skills in English.
  • Proficiency in using Slack, Airtable, and Shopify.
  • Ability to work within the CET timezone.
Benefits

As a Dtc Jobs candidate, you'll enjoy several benefits:

  • Access to high-paying jobs by verified hiring companies.
  • Possibility to take on multiple projects or offers.
  • Training and coaching opportunities.
  • Private management by a dedicated customer support manager.
  • A community with like-minded individuals.
How to Get Started

To succeed in this role, you should have a mid-level proficiency level and be able to manage multiple projects and freelancers simultaneously. If you're interested in learning more about this opportunity, please reach out to us directly.



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