German Customer Care Representative
hace 3 semanas
Pierce Group is expanding its customer support team and seeking a highly skilled German-speaking customer care agent to join our team in Barcelona, Spain.
As a customer care agent, you will be responsible for providing top-notch support to our customers, responding to their queries and concerns in a timely and efficient manner. Your primary language will be German, but you will also need to communicate effectively in English.
Key qualities and skills:
- Excellent communication skills in German and English
- Patience, empathy, and a passion for communication
- Strong problem-solving and analytical skills
- Ability to balance customer needs with business requirements
- High level of computer literacy
Responsibilities:
- Provide accurate and efficient responses to customer inquiries
- Maintain high customer satisfaction levels
- Handle return cases and customer feedback effectively
Benefits:
Permanent contract
39 hours/week
Yearly salary: 22,000 euros
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