German Customer Care Representative

hace 3 semanas


Barcelona, Barcelona, España Pierce Group A tiempo completo
Customer Care Agent - German Language

Pierce Group is expanding its customer support team and seeking a highly skilled German-speaking customer care agent to join our team in Barcelona, Spain.

As a customer care agent, you will be responsible for providing top-notch support to our customers, responding to their queries and concerns in a timely and efficient manner. Your primary language will be German, but you will also need to communicate effectively in English.

Key qualities and skills:

  • Excellent communication skills in German and English
  • Patience, empathy, and a passion for communication
  • Strong problem-solving and analytical skills
  • Ability to balance customer needs with business requirements
  • High level of computer literacy

Responsibilities:

  • Provide accurate and efficient responses to customer inquiries
  • Maintain high customer satisfaction levels
  • Handle return cases and customer feedback effectively

Benefits:
Permanent contract
39 hours/week
Yearly salary: 22,000 euros



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