Sustainability Account Growth Specialist
hace 2 semanas
Work With Us: We are looking for a skilled Account Manager to join our Environmental Product Declaration (EPD) Account Management team focused on global markets. Our company, One Click LCA, is the construction industry's leading digital platform for Life Cycle Assessment for buildings, infrastructure, and manufacturing. As a B2B SaaS business, our solutions are used in over 170 countries, across +50,000 global construction projects, with +150,000 certified construction data points — and trusted by the biggest names in construction and manufacturing.
What You Will Do: You will lead our efforts to retain and grow our existing customer base for small to mid-tier Manufacturing (MFG) customers, playing a key role in driving our Gross and Net Revenue retention. You will build strong, trusted relationships with our customers as the basis for revenue expansion and retention. You will also be responsible for leading customer segmentation effort for all our MFG accounts and be the analytics lead for MFG customers.
Key Responsibilities:
- Lead Customer Segmentation: You will proactively segment and sort accounts under your management to ensure your time is spent targeting the right customers, in the right order.
- Data-Driven Decision Making: You will use the data at your disposal to identify insights and come up with plans to act on them.
- Customer Retention: You will work closely with colleagues in the marketing team to act on industry opportunities, attend events and back up marketing campaigns.
- Revenue Growth: You will identify, nurture and close expansion opportunities, utilising our impactful array of products for cross-selling and effectively white space mapping your portfolio.
Requirements: You have proven experience in B2B SaaS, working in Customer Success or Account Management to drive NRR across a portfolio of customers for 2-3 years. You have experience in identifying, nurturing and closing €5,000 - 15,000+ revenue expansion opportunities. You are proactive and creative, data driven, and happy picking up the phone to customers as a way to drive retention or expansion.
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Sustainability SaaS Account Growth Specialist
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Madrid, Madrid, España One Click Lca A tiempo completo{"h1":{"text":"Customer Success and Growth Specialist for Sustainability SaaS"}},We are seeking an experienced Customer Success and Growth Specialist to work within our Environmental Product Declaration (EPD) team at One Click LCA. Our company is the leading digital platform for Life Cycle Assessment in the construction industry, with solutions used in over...
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