Business Development Manager

hace 2 días

Madrid, Madrid, España HH Global A tiempo completo

Job Description: As a Business Development Manager - Consumer Health at HH Global, you will play a crucial role in driving business growth and developing strategic relationships with key clients in the consumer health sector.

About the Role: We are seeking an experienced Account Manager to join our team. The successful candidate will be responsible for delivering exceptional client service, managing multiple projects simultaneously, and providing technical input and advice on print, POS, and branded merchandise projects.

Key Responsibilities:

  • Provide technical input and advice on print, POS, and branded merchandise projects as required
  • Take briefings from clients including full specification details and deadline dates and manage from start to finish
  • Suggest alternative options and innovation where possible
  • Produce detailed specifications for internal and external clients based on client knowledge
  • Brief suppliers on client requirements
  • Deliver a high level of customer service
  • Monitor projects to ensure they are delivered to specification and on time
  • Ensure activity is recorded using the designated company tools
  • Maintain a full understanding of the broad range of HH Global's services and work closely with internal departments to provide clients with solutions
  • Implement new methods and procedures as required
  • Work as a team to help deliver contractual requirements, prepare presentations, and complete necessary account admin and reporting
  • Ensure invoicing procedures are followed
  • Able to attend meetings away from the client site as required
  • Press passing when required and often out of normal working hours
  • Work with your Account Director to identify new business opportunities
  • Agree and manage budgets and P&L's
  • Ensure profit is maximized through analysis of performance
  • Deliver services to meet and exceed contracted SLA's
  • Manage and monitor objectives to meet key business drivers
  • Ensure compliance with Regulatory and Company policies
  • Measure customer satisfaction and take appropriate action

Requirements:

  • Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)
  • Experience in Consumer Health / FMCG is essential
  • Experience in a client-facing role is essential
  • Experience in liaising directly with clients and advising on campaign print/digital solutions is preferred
  • Previous experience working in retail Point of Sale and print is essential
  • Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred
  • Leadership and management experience is desirable
  • Numerate with a strong commercial understanding
  • Ability to manage multiple projects simultaneously
  • Strong time management and prioritisation skills
  • Able to prioritise workload in a high energy environment
  • Has a high level of technical print knowledge with detailed understanding of different techniques
  • Experienced and confident with press passing
  • Is professional, courteous, and calm under pressure
  • Has a project management mindset
  • Process-driven, with an eye to sales and business development
  • Approachable and confident to offer advice in meetings
  • Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations
  • Knowledge of Microsoft Office is essential

About HH Global: HH Global is a leading provider of outsourced marketing services, helping companies like yours achieve their marketing goals through our expertise in branding, product information, and supply chain management.

Salary: £50,000 - £65,000 per annum (depending on experience)

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