Retail Operations Manager

hace 23 horas


Valencia, Valencia, España H & M Hennes & Mauritz Gruppe A tiempo completo
Lead Retail Sales and Customer Experience

A challenging role as Floor Manager at H & M Hennes & Mauritz Gruppe, where you will be responsible for leading a team of sales assistants to achieve exceptional customer service standards. Your goal will be to maximise sales performance in your department/concession while maintaining operational excellence.

About the Role
  • Leads a team of sales assistants to deliver excellent customer service and high-quality sales performance.
  • Analyzes selling information and works with the store manager to maximize sales performance in their department/concession.

The ideal candidate will have prior retail or customer-facing experience, excellent communication skills, and the ability to work independently as well as part of a team. Fluency in Spanish is an advantage, but not required.

What You Need to Succeed
  • Results-focused and able to multitask effectively.
  • Knowledge of what makes a great customer experience.
  • Ability to take independent initiative and address business and customer demands efficiently.
  • Excellent interpersonal and communication skills.

This full-time position comes with a competitive salary range of $55,000 - $65,000 per year, depending on experience, and a contract of 40 hours a week. If you are a motivated and results-driven individual who enjoys creating positive work environments and leading teams, we encourage you to apply by uploading your CV.


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