Lead Sales Operations Manager

hace 1 día


Valencia, Valencia, España H & M Hennes & Mauritz Gruppe A tiempo completo

Job Description: As a Lead Sales Operations Manager, you will play a crucial role in driving sales growth and delivering exceptional customer experiences at H&M Hennes & Mauritz Gruppe. You will lead a team of sales assistants to achieve excellent standards of service, support recruitment, and develop training programs for new starters.
Key Responsibilities:

  • Offer customers a high level of service through styling advice, product knowledge, and store experience.
  • Analyse selling information and work with the Store Manager to maximise sales performance.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Support recruitment efforts and develop training programs for new employees.
  • Collaborate with the Store Manager to identify future talents and develop plans for their progression.

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