Salesforce Support Specialist
hace 1 semana
**Job Overview**
At Docplanner, we are looking for a skilled Salesforce Support Specialist to join our team. This role is ideal for an experienced professional who can provide top-notch support to internal users via the ticket system.
**Key Responsibilities**
We are seeking a highly organized and detail-oriented individual with excellent analytical skills to manage mass imports, updates, and exports of data. The successful candidate will also ensure data integrity, security, and perform required audits reviews.
The ideal candidate will have a good understanding of the Salesforce platform and administration, including Sales and Service Cloud knowledge. Additionally, they should be proficient in data manipulation tools and uploading techniques (Data Loader, Workbench, Inspector) and have experience working with international teams.
**Benefits**
We offer a competitive salary of $85,000 per year, flexible remuneration and benefits system via Flexoh, which includes a restaurant card, transportation card, kindergarten, and training tax savings; share options plan after 6 months of working with us. True flexibility and work-life balance with remote first or hybrid work model in one of our office locations, flexible working hours, paid time off according to your location of work, and additional paid holiday on your birthday or work anniversary.
**Requirements**
To succeed in this role, you should have a working knowledge of relational databases design concepts and data management. A basic knowledge of agile methodology/processes and ability to troubleshoot system, process, and data issues are also essential. Good communication skills, open to discussions, team-oriented, with a hands-on attitude are necessary for this position.
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