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HR Operations Manager
hace 2 meses
We are seeking a highly skilled and experienced HR Operations Manager to join our team at CH01 CHE Fresenius Medical Care (Schweiz) AG. As a key member of our HR department, you will be responsible for leading and managing the HR Operations Team, ensuring the highest standards of support are provided to the business.
Key Responsibilities- Lead the effective and accurate delivery of all transactional processes across the employee lifecycle, ensuring that they are fit for purpose, delivered with accuracy and within agreed timeframes to deliver excellent customer service.
- Manage the end-to-end processing of all payroll input, including overtime, salary changes, salary deductions, pension deductions, bonuses, ensuring that employees are paid in a correct and timely manner.
- Maintain departmental Standard Operating Procedures (SOPs) and ensure compliance with all relevant FME policies, HR Compliance guidelines, manuals and SOPs.
- Monitor and report on HR Operations Services processes, ensuring they meet all legal and regulatory requirements in line with internal service level agreements.
- Implement and track SLA's and key performance metrics that support continuous improvement of the service delivered utilizing existing technologies and processes.
- Collaborate with other managers and leadership teams in HR and Finance to ensure that transactional services are delivered in a connected way with the relevant professional services to give a seamless service to all customers.
- Work with key stakeholders and customers to continuously evaluate the HR Operations service, monitoring customer feedback and operational activity to improve the overall service and identify development needs.
- Provide support to Line Managers and Employees in order to resolve employee lifecycle administrative issues/queries, escalating to the relevant member of the Employee Relations team or manager as appropriate.
Our company is built on a strong foundation of core values, including self-discipline, hard work, curiosity, trustworthiness, humility, and truthfulness. We strive to create a work environment that is collaborative, innovative, and customer-focused. If you share our values and are passionate about delivering exceptional HR services, we encourage you to apply for this exciting opportunity.
