Empleos actuales relacionados con Technical Support Specialist - Barcelona, Barcelona - Einzelnet Systems S.R.L.

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completo

    Job Title: French Technical Support AdvisorAbout the Role:We are seeking a highly skilled and fluent French speaker to join our Technical Support team as a French Technical Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining strong...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completo

    Job Title: French Technical Support AdvisorAbout the Role:We are seeking a highly skilled and fluent French speaker to join our Technical Support team as a French Technical Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining strong...

  • Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Technical Support SpecialistEmpresa Reconocida is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams.Key Responsibilities:Provide technical support to clients through our platformProvide internal technical...

  • Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Technical Support SpecialistEmpresa Reconocida is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams.Key Responsibilities:Provide technical support to clients through our platformProvide internal technical...

  • Technical Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España IT Smart Finance A tiempo completo

    Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.Key...

  • Technical Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España IT Smart Finance A tiempo completo

    Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.Key...

  • Technical Support Specialist

    hace 7 días

    Barcelona, Barcelona, España IT Smart Finance A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will play a critical role in ensuring the delivery of high-quality technical support to our customers.Key Responsibilities:Technical solution of customer problems;Routing of incidents to...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España IT Smart Finance A tiempo completo

    Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.Key...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España IT Smart Finance A tiempo completo

    Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.Key...

  • Technical Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Hms Networks Ab A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Hms Networks Ab. As a Technical Support Specialist, you will be responsible for providing technical support to agents and customers, as well as assisting the sales team with product-related queries.Key ResponsibilitiesProvide technical support to agents and customers...

  • Technical Support Specialist

    hace 6 horas

    Barcelona, Barcelona, España K-LAGAN A tiempo completo

    Technical Support SpecialistWe are looking for a skilled Technical Support Specialist to join our team at K-LAGAN.About the roleAs a Technical Support Specialist, you will be responsible for providing excellent customer support, working proactively to identify and resolve issues, and continuously improving customer satisfaction.Key responsibilitiesProvide...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled and multilingual Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing comprehensive technical support to our clients, addressing their inquiries and resolving their issues in a timely and professional manner.Key...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled and multilingual Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing comprehensive technical support to our clients, addressing their inquiries and resolving their issues in a timely and professional manner.Key...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Newco Communications A tiempo completo

    Technical Support Specialist - GermanWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line technical support requests via phone, email, and...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Newco Communications A tiempo completo

    Technical Support Specialist - GermanWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line technical support requests via phone, email, and...

  • Technical Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    Job Title: Technical Support SpecialistJob Summary:At Dow Jones, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and guidance to our global customers and sales organization.Key Responsibilities:• Provide technical support and...

  • Technical Support Specialist

    hace 1 semana

    Barcelona, Barcelona, España K-LAGAN A tiempo completo

    Technical Support SpecialistAt K-LAGAN, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support, working proactively to identify and resolve issues, and continuously improving customer satisfaction.The ideal candidate will have a...

  • Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Support SpecialistAt Blu Selection, we are seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will play a critical role in providing exceptional technical support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide comprehensive technical support for...

  • Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    Technical Customer Support SpecialistAre you passionate about gaming and providing exceptional customer support? We're looking for a skilled Technical Customer Support Specialist to join our dynamic team at one of the world's leading gaming companies.About the RoleAs a Technical Customer Support Specialist, you'll be an essential part of delivering...

  • Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    Technical Customer Support SpecialistAre you passionate about gaming and providing exceptional customer support? We're looking for a skilled Technical Customer Support Specialist to join our dynamic team at one of the world's leading gaming companies.About the RoleAs a Technical Customer Support Specialist, you'll be an essential part of delivering...

Technical Support Specialist

hace 2 meses

Barcelona, Barcelona, España Einzelnet Systems S.R.L. A tiempo completo
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Einzelnet Systems S.R.L. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients in the hospitality industry.

Key Responsibilities
  • Triage and Case Management: Ensure that inbound cases are properly categorized, prioritized, and assigned to the correct support specialist.
  • Case Resolution: Troubleshoot and resolve technical issues related to our software solutions, providing timely and effective solutions to our clients.
  • Knowledge Management: Create and maintain knowledge articles to help resolve common technical issues, ensuring that our clients have access to accurate and up-to-date information.
  • Escalation and Communication: Escalate complex technical issues to our development team, providing clear and concise information to facilitate prompt resolution.
Requirements
  • Technical Expertise: 2+ years of experience in technical support, with a strong understanding of hospitality technology and software solutions.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex technical issues to both technical and non-technical stakeholders.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and provide effective solutions.
  • Teamwork and Adaptability: Ability to work effectively in a team environment, with a flexible and adaptable approach to meet the changing needs of our clients.
Preferred Qualifications
  • Education: University degree in a related field, such as computer science or hospitality management.
  • Experience: Experience with ticketing systems, such as Service Cloud or JIRA, and hotel experience in front office, sales, reservations, or revenue management.
  • Language Skills: Fluency in English and additional languages, such as French, German, or Spanish.