Service Desk Agent
hace 2 semanas
Job Position: Service Desk Agent
Description: We are looking for a highly skilled Service Desk Agent to join our team at Atos Se. As a Service Desk Agent, you will be responsible for providing top-notch support to our customers, ensuring that their technical issues are resolved efficiently and effectively.
Responsibilities:
- Provide technical support to customers via phone, email, and in-person
- Monitor and resolve ICT system issues
- Manage service requests and escalate incidents as needed
- Collaborate with internal teams to resolve complex issues
Requirements:
- 1-3 years of experience in a Service Desk or similar role
- Excellent problem-solving skills and a proactive attitude
- Ability to work in a team environment and adapt to changing priorities
What We Offer: At Atos Se, we value our employees and offer a competitive compensation package, including a salary, benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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