Service Desk Agent

hace 2 semanas


Zaragoza, Zaragoza, España Atos Se A tiempo completo

Job Position: Service Desk Agent

Description: We are looking for a highly skilled Service Desk Agent to join our team at Atos Se. As a Service Desk Agent, you will be responsible for providing top-notch support to our customers, ensuring that their technical issues are resolved efficiently and effectively.

Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Monitor and resolve ICT system issues
  • Manage service requests and escalate incidents as needed
  • Collaborate with internal teams to resolve complex issues

Requirements:
  • 1-3 years of experience in a Service Desk or similar role
  • Excellent problem-solving skills and a proactive attitude
  • Ability to work in a team environment and adapt to changing priorities

What We Offer: At Atos Se, we value our employees and offer a competitive compensation package, including a salary, benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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