Travel Industry Professional

hace 4 semanas


Málaga, Málaga, España Blu Selection A tiempo completo

Business Travel Consultant Role

Are you passionate about delivering exceptional customer experiences in the Travel and Tourism industry? Do you have previous experience with Amadeus and a strong background in customer service? We are seeking a skilled Business Travel Consultant to join our team at Blu Selection.

Your Responsibilities:

  • Provide support and answer travel-related questions to Business customers before, during, and after their travels.
  • Log all interactions to ensure seamless customer experience.
  • Make new flight reservations and change existing reservations in Amadeus.
  • Check rules and regulations for tickets regarding cancellation and change.
  • Contribute to a positive customer experience through responsible treatment of each contact.
  • Inform customers on methods used to resolve problems and support options available.
  • Achieve performance targets defined by the project.
  • Guarantee client satisfaction and high level of quality in a timely manner.
  • Provide information, solutions, and advice to customers regarding company services while maintaining effective communication.

Requirements:

  • Native level of Norwegian and good level of English.
  • Previous working experience within hospitality.
  • Experience in Amadeus and ticketing skills is a plus.
  • Professional attitude and strong written and verbal customer service skills.
  • Willingness to learn, develop, and acquire new skills.
  • User-level knowledge of computer technology.
  • Dynamic and self-motivated.
  • Open-minded, a real team player, and willing to work in an international and multicultural environment.

What's in it for you?

  • Full-time position with flexible scheduling.
  • Competitive salary and performance-based bonus.
  • Opportunity to be part of a challenging and fast-paced environment.
  • Possibility to collaborate with big brands in the industry.
  • Multicultural and international environment.
  • Fully paid training, professional development, and career evolution.


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