Salesforce Implementation Director
hace 2 días
Job Description
Mars (New) is seeking a highly skilled Salesforce Implementation Director to lead the implementation of Salesforce CRM across various brands and divisions.
About Us
We at Mars (New) believe in making a better world for pets and their owners. Our Digital Products, Platforms & Services team designs, develops, and rolls out state-of-the-art digital products globally to help our brands accelerate organic growth.
The Job
We are looking for an experienced professional with deep expertise in Salesforce implementation, software engineering leadership, and customer relationship management. As the implementation director, you will be instrumental in defining, developing, and rolling out customer engagement platforms.
Key Responsibilities:
- Work closely with the product team lead and product owner to drive the rollout across customer engagement platforms.
- Identify feature requirements, outline technical vision, and convert elements into a comprehensive backlog for development teams.
- Engage in product and business discussions with a technical eye for feasibility and adherence to overall roadmap and architectural strategy.
Requirements:
- Highly proficient with Apex, Visualforce, LWC, Lightning Component, Flow, REST API.
- Proven experience in software engineering leadership roles with a focus on Salesforce Marketing Cloud CRM.
- Salesforce.com Service Cloud, Sales Cloud, and Marketing Cloud platform experience as an admin, architect, project/program, product manager, or BSA.
- Salesforce implementation experience leveraging Salesforce Flow, Omni Studio, Object Framework, Data Integrations, Security Framework, and Lightning Web Components.
- Previous hands-on experience with languages such as Java, AMPscript, JavaScript, and SQL.
- Experience in designing and implementing scalable solutions within Salesforce Marketing Cloud.
- Strong understanding of data management principles and data governance.
Preferred Qualifications:
- Salesforce Marketing Cloud certifications.
- Experience with Salesforce CRM and other Salesforce Cloud products.
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