Salesforce Veeva Implementation Specialist

hace 3 días


Madrid, Madrid, España Omega Crm, A Merkle Company A tiempo completo

At Omega CRM, a Merkle Company, we're accelerating the business experience (BX) of our customers. We're seeking an experienced Salesforce and Veeva Administrator to join our team.

Job Description

We're looking for a skilled professional to implement, configure, and administer Salesforce and Veeva Align platforms within our organization. This role requires a deep understanding of business processes and the ability to translate them into effective solutions using Salesforce and Veeva Align functionalities.

Responsibilities:
  • Implementation and Configuration: The ideal candidate will be responsible for the initial configuration of Salesforce and Veeva Align, ensuring alignment with specific organizational requirements. This includes creating custom fields, workflows, validation rules, and user profiles.
  • Administration and Maintenance: The successful candidate will be responsible for regularly maintaining and updating Salesforce and Veeva Align platforms. This involves user management, troubleshooting technical issues, optimizing performance, and applying updates and patches.
  • Support and Training: As the primary point of contact for Salesforce and Veeva Align users within our organization, you will provide technical support and training to users, resolve issues, and respond to inquiries related to platform functionality and usage.
  • Continuous Improvement: You will work closely with internal teams to identify areas for improvement and opportunities to optimize business processes through Salesforce and Veeva Align configuration and customization.
  • Data Management: You will be responsible for the integrity and accuracy of data stored in Salesforce and Veeva Align. You will oversee and execute data loading processes, ensuring that the data is clean and complete.
Requirements:
  • Proven experience in Salesforce and Veeva Align administration.
  • Strong knowledge of sales, marketing, and customer management-related business processes.
  • Technical skills for Salesforce and Veeva Align configuration, customization, and troubleshooting.
  • Ability to work independently and collaboratively with cross-functional teams.
  • Strong communication skills and the ability to provide support and training to users.
  • Attention to detail and analytical skills to identify areas for improvement and optimize systems.
  • Experience in SQL.
  • Experience in data loading.
  • Fluent in English.
What We Offer:
  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Certifications plan. Improve your skills and get the official certificate from our main partners.
  • Home Office. You decide and we support you.
  • Flexible retribution (public transport ticket, Ticket restaurant,...).
  • Health insurance.
  • Professional development: Evolve, grow and get where you want to go.
Estimated Salary:

$90,000 - $120,000 per year, depending on location and experience.



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