Account Health Support Specialist with French

hace 4 semanas

Barcelona, Barcelona, España Engineeringuk A tiempo completo

**Job Title:** Account Health Support Specialist with French

**Job Summary:** We are seeking a highly skilled Account Health Support Specialist with French language proficiency to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our sellers, ensuring their compliance with Amazon policies, and resolving any issues that may arise.

**Key Responsibilities:**

Provide top-notch customer service to sellers via phone and email

Manage high volumes of inbound and outbound calls and emails

Investigate and resolve account health-related issues

Identify seller needs and provide solutions

Exemplify Amazon's Leadership Principles, including Customer Obsession and delivering an exceptional customer care experience

Build sustainable relationships with customers and achieve productivity and quality performance goals

**Requirements:**

Fluency in French and English

Strong investigation and problem-solving skills

Ability to work in a fast-paced environment and manage multiple tasks

Excellent communication and interpersonal skills

Strong commitment to delivering outstanding customer service

**What We Offer:**

Competitive salary and benefits package

Opportunity to work with a dynamic and growing company

Collaborative and supportive team environment

Professional development opportunities

**How to Apply:** If you are a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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