Multilingual Pre Sales Support Specialist
hace 2 semanas
Who We Are: CPM International is a global organization present in over 30 countries. Our team offers multilingual support services tailored to diverse markets worldwide. Our focus lies on delivering exceptional customer service, sales, and technical support solutions for our international clients.
Cpm celebrates diversity and inclusivity by embracing unique styles and perspectives. This approach fosters an accessible workplace where everyone can bring their whole self to work and contribute to our vibrant culture.
Our Client Netatmo develops innovative, intuitive, and beautifully designed connected consumer electronics. These products provide a seamless user experience that helps create a safe, healthy, comfortable, and eco-friendly environment. As a Multilingual Pre Sales Support Specialist, you will be handling tech-related queries via email and chat while striving for first-contact resolution.
We Care: Passionate about delivering high-quality customer support, we aim to achieve and exceed targets. This drive enables us to deliver exceptional consumer service standards.
We ́re Curious: Proactive problem-solving skills combined with a 'can-do' attitude are essential qualities in our team members. This mindset empowers us to find effective solutions and excel in our roles.
We Achieve Together: A strong teamwork ethic drives us to collaborate towards personal and team targets/SLA. By working together, we consistently meet and surpass our expectations.
Your Responsibilities:
* Provide expert advice and assistance to clients via email related to product orders made online
* Verify incoming orders and make any necessary corrections
* Deliver clear, concise responses to client requests and questions
* Enrich the shared knowledge base within the company and in our Help Center
* Analyze issues and share necessary information with your manager and the technical team to resolve them
* Manage relationships with transporters to track deliveries
* Keep monitoring files up-to-date for internal reporting purposes
Requirements:
* A fluent level of French (spoken and written) and a high level of English proficiency
* Excellent organizational skills and interpersonal abilities
* Ability to understand customers' problems and offer individualized solutions from their perspective
* Experience working within a dynamic, multicultural team environment
* Flexibility to adapt quickly to new situations and follow established procedures while meeting deadlines
Benefits:
Compensation Package: €21,000 per year gross salary + Performance Bonus up to €150 gross per month + End-of-contract bonus
Holidays: 2 accrued days per month / 24 calendar days per year Paid bank holidays + 1 extra day in lieu
Training: 4 weeks of training based in the office from Monday to Friday, 9:00am to 6:00pm
Location: Barcelona (La Sagrera)
Hybrid Work Arrangement: 3-4 days per week at the office
Additional Benefits:
* Best-in-class people engagement activities and programs
* Ongoing training and development opportunities
* Employee Assistance Program - Free, confidential, and impartial guidance and support
* Employee Benefits Club - A wide range of exclusive perks and rewards as a valued member of our organisation
* Option to sign-up for Discounted Private Health Insurance
-
Multilingual Administrative Support Specialist
hace 1 semana
Barcelona, Barcelona, España Language Matters A tiempo completoJob OverviewWe are seeking a highly skilled Multilingual Administrative Support Specialist to join our team on a 3-month temporary contract. The successful candidate will provide administrative support to our busy office in the heart of London.
-
Multilingual Sales Professional
hace 5 días
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo**Career Opportunity: Multilingual Sales Professional - German Language Expert**We are seeking a highly skilled and motivated individual to join our team as a Multilingual Sales Professional, specializing in the German language. This is an exciting opportunity to work with a leading multilingual recruitment specialist agency, connecting talent from Germany,...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAbout the RoleWe are seeking a highly skilled and multilingual customer support specialist to join our team in Greece. This is an excellent opportunity to work with a top automotive brand, leveraging your German language skills and technical knowledge to deliver exceptional customer service.Job DescriptionThe successful candidate will be responsible for...
-
Multilingual Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Talent Search People A tiempo completoDiscover a dynamic career opportunity as a Multilingual Support Specialist at Talent Search People. We are seeking an exceptional individual with native-level Dutch skills to join our team in resolving customer inquiries and demands through various communication channels.About the RoleIn this role, you will be responsible for providing top-notch support...
-
Multilingual Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoJob SummaryThis is an exciting opportunity to join CPM International as a Multilingual Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring seamless communication with our international clients.Main ResponsibilitiesRespond to consumer inquiries in a timely and professional manner.Collaborate with internal...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAre you a tech-savvy professional with excellent communication skills and a strong service-oriented mindset? Do you thrive in fast-paced environments and possess a passion for technical troubleshooting?The world's leading search engine is seeking an experienced customer support specialist to join our multilingual team, working from our Lisbon office. As a...
-
Multilingual Administrative Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoJob DescriptionWe are seeking a highly skilled Multilingual Administrative Support Specialist to join our team on a 3-month temporary contract. As an Italian speaking office administrator, you will provide administrative support to a busy team in the heart of London.Your responsibilities will include:Providing general secretarial and administrative...
-
Multilingual Administrative Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoLanguage Matters is seeking a skilled Italian speaking Multilingual Administrative Support Specialist to join their team on a 3-month temporary contract in a full-time capacity. This role will provide a wide range of administrative support to a busy team within a well-known public sector organization based in the heart of London.About the RoleThe successful...
-
Global Automotive Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoCompany OverviewMultilingual Jobs Worldwide is a leading recruitment specialist agency, connecting top talent with exciting job opportunities worldwide.
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAt Multilingual Jobs Worldwide, we are seeking a highly skilled German-speaking Customer Support Specialist to join our team in Barcelona, Spain.We are a leading multilingual recruitment agency, connecting top talent from around the world with exciting job opportunities in various sectors. Our clients include top 500 business companies in IT,...
-
Customer Support Professional with Multilingual Expertise
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCompany Overview: CPM International is a global company present in over 30 countries, offering multilingual support tailored to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide.
-
Multilingual Campaign Specialist
hace 1 mes
Barcelona, Barcelona, España Recruitment Direct A tiempo completo**Become a Valued Member of Our Team as a Multilingual Campaign Specialist in Barcelona**We are seeking a highly motivated and results-driven Multilingual Campaign Specialist to join our team in Barcelona. As a key member of our client acquisition team, you will play a critical role in driving business growth and customer satisfaction.About the Role:This is...
-
Multilingual Sales Professional
hace 3 semanas
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAbout the JobWe are looking for a highly skilled Multilingual Sales Professional to join our team. As a German language expert, you will be responsible for promoting and selling our service to customers.Job DescriptionThe successful candidate will have native-level German and fluent English skills, with previous sales experience and expertise in CRM. They...
-
Multilingual Sales Professional
hace 2 días
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoWe are seeking a highly skilled Multilingual Sales Professional to join our team in Barcelona. The successful candidate will be responsible for engaging with potential clients and persuading them to incorporate a range of marketing products into their current strategies.About the RoleThis is a full-time position that requires the ability to work...
-
Cleverep Sales Support Professional
hace 7 días
Barcelona, Barcelona, España Cleverep Sales Support S.L. A tiempo completoAbout Cleverep Sales Support S.L. We are a B2B sales expert team who have packaged our collective knowledge, wisdom, and experience into one sales platform.We provide a SaaS solution and tailored advisory services to our clients, helping SaaS companies, consulting teams, IoT businesses, engineering companies, and professional service businesses build their...
-
Multilingual Customer Service Specialist
hace 5 días
Barcelona, Barcelona, España Agilent Technologies, Inc. A tiempo completoAgilent Technologies, Inc.OverviewWe are seeking a skilled Multilingual Customer Service Specialist to join our fast-paced team. As a key member of our customer service team, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met and exceeded.SalaryThe estimated annual salary for this position is $50,000 -...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAbout the RoleWe are seeking a highly motivated and skilled Digital Marketing Specialist to join our team in Barcelona, Spain. In this role, you will work closely with clients to develop and execute their online advertising campaigns, driving business growth and success.ResponsibilitiesPartner with clients to understand their needs and objectives, providing...
-
Digital Business Growth Specialist
hace 7 días
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo**Company Overview**At Multilingual Jobs Worldwide, we're seeking a skilled Digital Business Growth Specialist to join our team. As a representative of our organization, you will play a vital role in identifying and pursuing sales opportunities, building relationships with customers, and driving business growth through various outbound campaigns.**Salary**We...
-
Multilingual Business Growth Specialist
hace 2 días
Barcelona, Barcelona, España Language Matters A tiempo completoAre you ready to embark on an exciting career with a globally recognised toy and games manufacturer in Barcelona? Known for our quality products, creativity, and cultural influence, we are seeking a charismatic Multilingual Business Growth Specialist to join our vibrant team. Your responsibilities will include: Building Strategic PartnershipsIdentify and...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAre you looking for a challenging role that combines your language skills with technical expertise? As a Dutch-Speaking Service Desk Agent at Multilingual Jobs Worldwide, you will be the first point of contact for employees of a leading European energy company.The successful candidate will have excellent communication skills in both Dutch and English, as...