Special Hazards Technical Services Team Lead

hace 3 semanas


Madrid, Madrid, España Johnson Controls A tiempo completo

**Job Summary:**

We are seeking an experienced leader to manage our EMEA-wide Special Hazards Technical Services team. As the Special Hazards Technical Services Team Lead, you will be responsible for developing and leading a multi-skilled team to deliver market-leading technical support to our customers.

**About the Role:**
This is a senior leadership position that requires strong technical expertise, excellent communication skills, and the ability to lead a team in a fast-paced environment. You will work closely with our Commercial Operations & Technical Services Director to develop a Future State Strategy for FSP Technical Services in EMEA and ensure seamless communication across teams.

**Key Responsibilities:**
• Develop and implement individual development plans for each team member to increase functional performance
• Create and deploy metrics/dashboards to measure team performance and value add activity
• Work with the wider Technical teams to establish communication frameworks and 'One Technical Team' approach
• Translate organisational goals into specific tasks and action items for local team members
• General coordination of daily continuity within the department
• Responsible for selection, recruitment, and development of talent
• Monitor product pull-through resulting from technical services

**Requirements:**
• Strong technical knowledge of Special Hazards products and systems
• Proven leadership experience in a similar role
• Excellent communication and interpersonal skills
• Ability to translate complex technical concepts into actionable plans
• Strong analytical and problem-solving skills

**Benefits:**
• Competitive salary: £65,000 - £80,000 per annum (dependent on experience)
• Opportunity to work with a global leader in building technologies
• Collaborative and dynamic working environment
• Ongoing training and development opportunities

**Location:**
This role is based in EMEA, with travel required to other locations as necessary.



  • Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Services Team Lead to manage our Special Hazards team in EMEA. As a key member of our organization, you will be responsible for leading a multi-skilled team to deliver exceptional technical support, training, and field services to our customers and internal stakeholders.About the RoleThis is an exciting...


  • Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced EMEA Special Hazards Technical Services Lead to manage our EMEA wide technical services team. This is a challenging role that requires strong leadership and technical expertise.About the RoleThe successful candidate will be responsible for managing the centralized technical services team, developing...


  • Madrid, Madrid, España Johnson Controls A tiempo completo

    At Johnson Controls, we are seeking an exceptional Technical Services Director to lead our Special Hazards team in EMEA. As a key member of our organization, you will be responsible for managing a team that provides technical support, training, and field services to customers across the region.About the RoleThis is a senior leadership position that requires...


  • Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo

    Job OverviewWe are seeking a highly experienced and skilled Technical Services Director to lead our Special Hazards Technical Services team in EMEA. The successful candidate will be responsible for managing the team's activities, including product training, technical support, field services, and audit for customers and internal business functions.About the...


  • Madrid, Madrid, España Jordan Martorell S.L. A tiempo completo

    **Job Summary:**We are seeking a highly skilled and experienced Global Technical Services Director to lead our Special Hazards Technical Services team in EMEA.**About the Role:**As a key member of our leadership team, you will be responsible for managing the technical services group, providing technical support, training activities, design and field...


  • Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo

    At Johnson Controls, Inc., we're seeking a skilled Technical Services and Training Manager to oversee our Special Hazards team in the EMEA region. This role offers an exciting opportunity to lead a multi-skilled team, providing product training, technical support, field services, and audit to customers and internal stakeholders.We estimate the salary for...


  • Madrid, Madrid, España Johnson Controls A tiempo completo

    Job Title: Technical Services Manager - EMEA OperationsAn exciting opportunity has arisen for a skilled and experienced Technical Services Manager to join our EMEA team at Johnson Controls. This role offers a unique blend of technical expertise, leadership skills, and business acumen to drive the success of our Special Hazards Technical Services team.Key...


  • Madrid, Madrid, España Johnson Controls A tiempo completo

    Unlock a rewarding career with Johnson Controls, a global leader in transforming environments where people live, work, learn, and play. As our Senior Technical Services and Training Manager for Special Hazards EMEA, you will lead a team that provides exceptional product training, technical support, field services, and audits to customers across the...


  • Madrid, Madrid, España Palo Alto Networks A tiempo completo

    About Us">Palo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect our digital way of life. Our mission is to be the cybersecurity partner of choice, and we are committed to providing exceptional support to our customers.">Your Career">As a Technical Support Team Lead at Palo Alto Networks, you will play a critical...


  • Madrid, Madrid, España Palo Alto Networks A tiempo completo

    Job DescriptionPalo Alto Networks is a cybersecurity leader dedicated to protecting the digital way of life. We are seeking an experienced Technical Support Team Lead to join our team in this critical role.About the RoleThe Technical Support Team Lead will be responsible for leading a team of Senior Technical Support Engineers who deliver high-quality...


  • Madrid, Madrid, España Palo Alto Networks A tiempo completo

    Job SummaryWe are seeking an experienced Senior Technical Support Team Lead to join our team at Palo Alto Networks. The ideal candidate will have a minimum of 5 years of experience in leading a technical support engineers team and be able to drive change initiatives while taking responsibility for managing escalations.About the RoleThis is a unique...

  • Technical Team Lead

    hace 1 mes


    Madrid, Madrid, España Certinia A tiempo completo

    **Company Overview**Certinia, formerly FinancialForce, delivers a cutting-edge Services-as-a-Business platform that empowers and connects all aspects of services operations. Our Professional Services Automation (PSA), Customer Success, and ERP solutions on Salesforce's cloud platform enable businesses to run connected services operations, deliver with...

  • Cybersecurity Team Lead

    hace 3 semanas


    Madrid, Madrid, España Palo Alto Networks A tiempo completo

    Company Overview: At Palo Alto Networks, our mission is to be the cybersecurity partner of choice. We aim to protect our digital way of life and create a safer world through innovation and disruption.We are a company that values diversity, inclusivity, and collective success. Our employees are encouraged to bring their unique ideas and perspectives to shape...

  • Technical Team Lead

    hace 2 semanas


    Madrid, Madrid, España Oliver Bernard A tiempo completo

    Become a Technical Team Lead - TypeScript at Oliver Bernard, a renowned Financial Services company from London, now expanding in Madrid to support the world's top private banks and asset managers. Join our dynamic team of software engineers working on a cutting-edge proprietary platform using TypeScript and React.We're looking for a seasoned leader with...

  • Technical Team Lead

    hace 3 semanas


    Madrid, Madrid, España Recruitment Room A tiempo completo

    We are seeking an experienced Technical Team Lead to join our team at Recruitment Room. This role is a fantastic opportunity for someone who wants to take on new challenges and make a significant impact in shaping the future of our engineering team.About the RoleThis position will be responsible for leading a distributed team of cross-functional Engineers,...


  • Madrid, Madrid, España Eurovision Services A tiempo completo

    Eurovision Services is seeking an IT Security Manager for our Global Operations & Engineering team in Madrid, Spain. Job OverviewThe ES Global Operations & Engineering department is responsible for delivering high-quality technical solutions and achieving ambitious operational objectives. This role is part of a team that delivers essential solutions for the...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    At Empresa Reconocida, we are seeking a seasoned Platform Engineering Team Lead to spearhead our technical excellence efforts. This is an exceptional opportunity for a motivated and experienced professional to lead a high-performing team in driving innovation and reliability across our platforms.About UsEburys is a FinTech pioneer with a global presence,...

  • Skuad Team Lead

    hace 3 días


    Madrid, Madrid, España Skuad: a Payoneer company A tiempo completo

    Skuad Team Lead - Shared Services Job Description:We are looking for a seasoned professional to join our team as a Skuad Team Lead - Shared Services. As a key member of our organization, you will be responsible for overseeing the performance and delivery of our Shared Services team.Your primary focus will be on managing operations and processes related to...


  • Madrid, Madrid, España Prime Data Centers A tiempo completo

    Head of Data Center Technical ServicesWe are seeking a highly experienced professional to lead our data center technical services team. As Head of Data Center Technical Services, you will oversee the development of technical solutions that meet the needs of our customers.About Prime Data CentersWe develop, acquire, and operate data centers for some of the...

  • Cybersecurity Team Lead

    hace 3 semanas


    Madrid, Madrid, España Palo Alto Networks A tiempo completo

    OverviewPalo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect our digital way of life. As a Cybersecurity Team Lead - Technical Support, you will play a critical role in helping us achieve our mission by providing exceptional support to our clients.