Renewals Account Manager
hace 1 día
Riverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing negotiations.
Key Responsibilities:
- Prepare high-volume renewal quotes for maintenance contracts within days prior to expiration
- Review and interpret contractual terms and conditions
- Propose creative deal structures and lead pricing negotiations
- Validate customer asset lists
- Contact and follow-up with customers and partners to ensure timely maintenance renewal
- Understand product, systems, and processes to assist in selling maintenance renewals
- Ensure contractor/partner/customer awareness and understanding of applicable product elements
- Assist customers with any product discrepancies in their install base, including license reconciliations and audits
- Manage customer requests for contract merges, transfers, and licenses purges
- Field inbound calls from various sources and work to understand and satisfy the request
- Partner with field sales to save any potentially lost maintenance renewal
- Track contract non-renewal, including reasons for cancellation
- Prepare forecasts of maintenance renewal bookings within a 10% accuracy rate
- Timely resolution of backlog in assigned territory
- Collaborate with marketing, support, sales management, product management, and account management to facilitate new programs, messages, campaigns, and offerings
- Ensure reporting and communications are frequent and bi-directional
Requirements:
- Multiple years of previous experience in sales, specifically software maintenance renewals, is preferred
- Must thrive in a quota-driven environment
- Must have the ability to negotiate and up-sell maintenance offerings and build relationships both internally and externally
- Account planning experience and involvement in the alignment of sales, channel, professional services, and training teams around renewal events
- Ability to forecast maintenance bookings and a strong desire and willingness to learn
- Apt ability to multi-task and juggle priorities to facilitate on-time Maintenance & Support Renewals
- Experience structuring deals and excel at creative problem-solving
- Basic understanding of telecommunications, networking, and IP technology solutions is preferred
- Strong preference for second language proficiency, but not required
What We Offer:
Riverbed Technology offers a range of benefits, including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. Our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country.
Why Join Riverbed:
Riverbed Technology is a 20-year-old company that is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance. We are a 'customer-first' company, but we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together.
We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. We understand that when people can be themselves, more is possible. We would love to have more people on board to join us on our journey to be better every day. So, come speak with us about career possibilities at Riverbed.
Riverbed Technology is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status, or any other basis protected by and in accordance with applicable federal, state, and local laws.
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoJob Title: Renewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead...
-
Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoJob Title: Renewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerWe are seeking a highly skilled Renewals Account Manager to join our team at Riverbed Technology. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team in Barcelona, Spain. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing contractual terms and conditions, and proposing creative deal structures to lead pricing...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team in Barcelona, Spain. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing contractual terms and conditions, and proposing creative deal structures to lead pricing...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerWe are seeking a highly skilled Renewals Account Manager to join our team at Riverbed Technology. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team in Barcelona, Spain. As a Renewals Account Manager, you will play a critical role in driving revenue growth and customer satisfaction through effective maintenance renewal sales and contract management.Key Responsibilities:Prepare and deliver...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team in Barcelona, Spain. As a Renewals Account Manager, you will play a critical role in driving revenue growth and customer satisfaction through effective maintenance renewal sales and contract management.Key Responsibilities:Prepare and deliver...
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Renewals Account Manager
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Barcelona, Barcelona, España Riverbed Technology A tiempo completoJob Title: Renewals Account ManagerRiverbed is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes, reviewing contractual terms, and negotiating deals with customers.Key Responsibilities:Prepare and book renewal quotes for maintenance contracts...
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Renewals Account Manager
hace 4 semanas
Barcelona, Barcelona, España Riverbed Technology A tiempo completoJob Title: Renewals Account ManagerRiverbed is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes, reviewing contractual terms, and negotiating deals with customers.Key Responsibilities:Prepare and book renewal quotes for maintenance contracts...
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hace 2 semanas
Barcelona, Barcelona, España Riverbed Technology A tiempo completoJob Title: Renewals Account ManagerRiverbed is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for managing the renewal process for our customers, ensuring timely and seamless maintenance renewals.Key Responsibilities:Prepare high-volume renewal quotes for maintenance contracts within...
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Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing...
-
Renewals Account Manager
hace 1 día
Barcelona, Barcelona, España Riverbed Technology A tiempo completoRenewals Account ManagerRiverbed Technology is seeking a highly skilled Renewals Account Manager to join our team. As a Renewals Account Manager, you will be responsible for preparing high-volume renewal quotes for maintenance contracts, reviewing and interpreting contractual terms and conditions, and proposing creative deal structures to lead pricing...
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