Quantitative UX Researcher: Unlocking Insights for Innovative Experiences
hace 1 día
About Us
Dow Jones is a leading global provider of financial information and software, serving the world's top financial, legal, tax, accounting, and media professionals.
We are committed to providing our customers with innovative solutions that help them make informed decisions and stay ahead of the curve.
Job Summary
We are seeking a highly skilled Quantitative UX Researcher to join our team in New York. As a Quantitative UX Researcher, you will play a critical role in driving efforts to transform and improve users' digital experiences using data and insights.
About the Role
This is a highly collaborative role requiring partnerships with Experience Architecture, Experience Design, Customer Insights, Engineering, Operations, and Product teams as well as SMEs and partners across Dow Jones.
You will combine skills in behavioral research design, statistical methods, and general programming to improve user experience and generate essential inputs for designing useful, usable products that meet and exceed user needs.
Responsibilities
- Play a lead role in helping partners in UX and Product understand user needs and behaviors.
- Generate insights that both fuel ideation and evaluate designs, including understanding current state and behavior, as well as analyzing the impact of changes to the user experience.
- Investigate user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis.
- Define and measure quantitative UX topics, goals, and metrics in collaboration with Experience Designers, Experience Architects, Data Scientists, Engineers, and Product Managers.
- Gather, analyze, and make sense of UX data and usage metrics to better understand behavior.
Requirements
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 3+ years of product research experience in an applied setting.
- Experience with descriptive, inferential, and multivariate statistics (e.g., t-test, correlations, regression analysis), and experimental design.
- Experience with analyzing and presenting behavioral data from Adobe Analytics as well as user testing data from UserZoom and Optimal Workshop.
- Familiarity with survey design and analysis, ability to write eloquent, accessible surveys in user-friendly language that maximize learnings while minimizing cognitive load on respondents.
- Experience designing, collecting, and analyzing data from site intercepts.
- Proficiency in statistical analysis software (such as SPSS, Qualtrics) and data visualization tools (Tableau, BigQuery).
- Ability to translate complex data into actionable insights and concrete recommendations for improving the user experience.
- Strong proficiency with G-suite products and experience with professional collaboration tools such as Jira, Miro, Confluence, and Airtable.
Salary Range: $120,000 - $180,000 per year, depending on qualifications and experience.
Benefits: We offer a comprehensive benefits package, including medical, dental, vision, 401(k) matching, paid time off, and flexible work arrangements.
About Our Team
We are a diverse and inclusive team of professionals who are passionate about delivering innovative solutions that meet the evolving needs of our customers.
We are committed to fostering a culture of collaboration, creativity, and continuous learning.
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