Senior UX Researcher
hace 1 mes
About the Role
Dow Jones seeks a highly skilled Quantitative UX Researcher to join our Customer Insights team. Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva, MarketWatch, and Risk & Compliance.
Key Responsibilities:
- Lead in helping UX and Product partners understand user needs and behaviors.
- Generate insights fueling brainstorming sessions and evaluating designs.
- Investigate user behavior using empirical research methods like logs analysis, survey research, and regression analysis.
- Define and measure quantitative UX topics, goals, and metrics collaboratively.
- Independently design, create, and analyze quantitative research studies.
- Run surveys, experimental design tests, and statistical analyses.
- Examine data and product designs, generating hypotheses for high-impact research.
- Collaborate with data teams to synthesize insights supporting designers' or product managers' hypotheses.
Requirements:
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- Minimum 3 years of applied product research experience, proficient in statistics and experimental design.
- Experience analyzing and presenting behavioral data from Adobe Analytics, UserZoom, and Optimal Workshop, along with survey design expertise.
- Proficiency in statistical analysis software (SPSS, Qualtrics), data visualization tools (Tableau, BigQuery), and digital product design tools (Figma, Adobe CC, Miro).
- Collaboration skills, comfort with professional collaboration tools (Jira, Miro, Confluence, Airtable), and understanding of user-centered design principles.
Benefits:
- Comprehensive Healthcare Plans
- Meal Vouchers
- Hybrid working
- Remote working available for a portion of the year
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Reasonable Accommodation:
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at "[email]".
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