Strategic Cybersecurity Solutions Consultant
hace 6 días
About the Role
At Palo Alto Networks, we are committed to protecting our digital way of life. As a Strategic Cybersecurity Solutions Consultant, you will be part of our team creating innovative solutions for our customers' complex security challenges.
Key Responsibilities
- Manage high-touch, high-visibility post-sales engagements for our largest customers.
- Prioritize customer planning, deployment, adoption, account-level reviews, and escalations to ensure successful outcomes.
- Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
- Collaborate with Post-Sales teams, including Professional Services, Customer Success & Support, to engage and coordinate customer delivery across Palo Alto Networks team members.
Requirements
- 8+ years of professional experience in a customer-facing role with specialization in software product and service delivery to strategic customers.
- Proven results working as a trusted advisor to drive business value for customers, including interacting with C-suite through client teams at various levels of technical and non-technical depth.
- Expertise in customer guidance throughout their journey, focusing on Value Realization, managing customer escalations, balancing customer expectations, and negotiating successful resolutions.
- Fluent French speaking skills desired, but not mandatory.
What We Offer
- A competitive salary of approximately $120,000 per year.
- The opportunity to work with a dynamic team that values Collaboration, Disruption, Execution, Inclusion, and Integrity.
- A comprehensive benefits package, including FLEXBenefits wellbeing spending account, mental and financial health resources, and personalized learning opportunities.
About Us
Palo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're looking for innovators who share our passion for shaping the future of cybersecurity.
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