Customer Service Representative with German Language Skills
hace 4 semanas
We are seeking a highly motivated and proactive individual to join our team as a Customer Care Agent with German language skills. Our client, a rapidly growing company in the corporate travel industry, offers a unique opportunity for talented individuals to advance their careers.
As a Customer Care Agent, you will be responsible for providing exceptional customer support to business clients, collaborating with external partners to resolve booking-related issues, and delivering top-tier service in managing client requests and reservations.
To succeed in this role, you will need to have a strong ability to provide exceptional customer support, strong organizational and prioritization skills, and be empathetic and attentive to client needs. You will also need to be a quick learner, tech-savvy, and passionate about travel.
Our client offers a competitive salary, including equity in the company, private healthcare, and gym allowance, as well as opportunities for exponential growth and development. If you are a motivated and proactive individual with a passion for customer service and travel, we encourage you to apply for this exciting opportunity.
Babel Profiles is a boutique Recruitment Agency based in Barcelona, and we work with amazing brands to find the perfect candidates. We are people-oriented and have a close and informal style, and we take the time to get to know our candidates and recognize their skills and competencies.
Key Responsibilities- Provide exceptional customer support to business clients
- Collaborate with external partners to resolve booking-related issues
- Deliver top-tier service in managing client requests and reservations
- Apply company guidelines to solve issues and think creatively when standard solutions aren't enough
- Take initiative to foresee and resolve potential problems before they arise
- Experience in the corporate travel industry is a plus
- Demonstrated ability to provide exceptional customer support
- Strong organizational and prioritization skills
- Empathetic and attentive to client needs
- Quick learner and tech-savvy
- Honest and trustworthy team player
- Passionate about travel
- Native or Full Professional Level of German
- Full Professional Level of English
- Competitive salary, including equity in the company
- Private healthcare and gym allowance
- Mental health support tool for well-being
- Opportunities for exponential growth and development
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