Customer Success Advisor
hace 4 semanas
We're seeking a highly skilled Customer Success Advisor to join our team at SiteMinder. As a key member of our regional teams, you'll play a crucial role in retaining and optimizing our customers, driving customer lifetime value.
Key Responsibilities- Assist customers in achieving maximum value from our hotel commerce platform by leveraging deep product and hotel management knowledge.
- Manage daily case and task loads effectively, ensuring timely and appropriate resolution for customers.
- Take ownership of customer issues, identifying, responding, and resolving problems before they escalate.
- Provide insights to the business on drivers of retention, ensuring a satisfactory solution for both SiteMinder and the customer.
- Experience in sales or retention teams, with a proven track record of success.
- Excellent communication skills, both written and verbal, with the ability to communicate effectively with customers, team members, and leadership.
- Comfortable working with CRM software and customer support tools.
- Equity packages for sharing in SiteMinder's growth and successes.
- Hybrid working model with 2 days per week in our prime location in Barcelona.
- Investment in your personal growth with a structured and foreseeable career pathway.
- Uncapped commission for overachievement.
- Private health insurance and full-time permanent contract.
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Customer Success Advisor
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the Role:The Customer Success Advisor plays a vital role in retaining and optimizing our customers, increasing customer lifetime value, and driving business growth.Key Responsibilities:Assist customers in achieving maximum value from their product by leveraging deep product and hotel management knowledge.Manage daily case and task loads effectively,...
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Customer Success Advisor in Lisbon
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a highly skilled Customer Success Advisor to join our team in Lisbon. As a Customer Success Advisor, you will be responsible for providing exceptional customer service and support to our clients.Your key responsibilities will include:Providing timely and effective solutions to customer inquiries and concernsDelivering calm and resourceful...
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Customer Success Advisor
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoWe're looking for a Customer Success Advisor to join our team at SiteMinder. As a key member of our regional teams, you'll play a crucial role in retaining and optimizing our customers, increasing their lifetime value.Key Responsibilities:Assist customers in achieving maximum value from their product by leveraging deep product and hotel management...
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Customer Success Advisor
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoCustomer Success Advisor - Midmarket FranceWe are seeking a highly motivated and business-driven Customer Success Advisor to join our team in France. As a strategic partner to our biggest mid-market clients in the design & manufacturing industry, you will be responsible for navigating our customers through their software deployment projects.Your key...
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Customer Success Partner Advisor
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Barcelona, Barcelona, España Sap Se A tiempo completoJob Title: Customer Success Partner AdvisorAbout the Role:This is a client-facing position that involves delivering ongoing support and guidance to customers after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption, and retention & renewals.Key...
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Customer Success Partner Advisor
hace 3 semanas
Barcelona, Barcelona, España Sap A tiempo completoJob Title: Customer Success Partner AdvisorAbout the Role:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption...
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Customer Success Partner Advisor
hace 3 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoJob Title: Customer Success Partner AdvisorAbout the Role:This is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption...
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Customer Success Partner Advisor
hace 4 semanas
Barcelona, Barcelona, España Sap A tiempo completoJob SummaryThis is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption and retention & renewals.Key...
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Customer Success Partner Advisor
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Barcelona, Barcelona, España SAP A tiempo completoJob Overview: We are seeking a skilled Customer Success Partner Advisor to join our team at SAP. As a key member of our customer success team, you will play a vital role in delivering exceptional support and guidance to our clients, ensuring their success with our SAP Cloud solutions.About the Role: In this position, you will be responsible for building and...
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Strategic Customer Success Advisor
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Barcelona, Barcelona, España Autodesk A tiempo completoPosition OverviewThe Customer Success Advisor is a role focused on the onboarding and adoption lifecycle stages of our customers as they deploy Autodesk solutions. You will engage directly with our customers through customer nurturing and planning interactions, data-driven triggered actions, and reacting to inbound customer-initiated triggers.You will...
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Customer Success Advisor Midmarket, France
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completo**Job Overview**Autodesk is seeking a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France.You will work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA and will focus on the...
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Customer Success Advisor in Lisbon, Portugal
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCustomer Success Advisor OpportunityWe are seeking a skilled Customer Success Advisor to join our team in Lisbon, Portugal. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive communication, troubleshooting, and issue resolution.Key Responsibilities:Provide timely and...
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Customer Success Advisor Midmarket, France
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoCustomer Success Advisor Midmarket, FranceAutodesk is seeking a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France.You will work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA and...
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Customer Success Partner Advisor
hace 2 semanas
Barcelona, Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor RoleThis is a client-facing position that provides ongoing support and guidance on business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption, and retention &...
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Customer Success Partner Advisor
hace 3 semanas
Barcelona, Barcelona, España Sap A tiempo completoJob SummaryThis role focuses on delivering ongoing support and guidance to clients after the sales cycle has completed. As a Customer Success Partner Advisor, you will build trusted relationships with key stakeholders and decision makers, understanding and responding to customer needs to bring value to the forefront.Key ResponsibilitiesDevelop a targeted...
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Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAt SiteMinder, we're passionate about empowering hoteliers to succeed in the ever-changing hospitality landscape. As a Customer Success Advisor, you'll play a vital role in helping our customers achieve maximum value from our world-leading hotel commerce platform.As a key member of our regional teams, you'll work closely with customers to understand their...
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Customer Success Partner Advisor
hace 4 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoJob SummaryAs a Customer Success Partner Advisor at SAP, you will play a critical role in delivering ongoing support and guidance to our clients, helping them achieve their business goals and maximize the value of our solutions. This is a client-facing role that requires strong relationship-building skills, a proactive approach, and a deep understanding of...
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Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Advisor to join our team at SiteMinder. As a key member of our regional teams, you'll play a crucial role in retaining and optimizing our customers, driving customer lifetime value, and ensuring their success with our hotel commerce platform.Key ResponsibilitiesAssist customers in achieving...
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Customer Success Associate
hace 3 semanas
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoCustomer Success AssociateAt Accs - Ares Customer Care Solutions Gmbh, we are committed to helping fashion companies reduce their environmental impact. As a Customer Success Associate, you will play a crucial role in deploying our Carbonfact platform to customers, ensuring they achieve their sustainability goals. Your responsibilities will include onboarding...
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Customer Success Partner Advisor
hace 1 día
Barcelona, Barcelona, España Sap Se A tiempo completoJob Title: Customer Success Partner Advisor - Italian SpeakerAbout the Role:This is a client-facing position that involves delivering ongoing support and guidance to customers on business strategy and transformation topics after the sales cycle has completed.The role focuses on building and maintaining relationships with key stakeholders and decision-makers,...