Travel Industry Account Manager

hace 4 semanas


Madrid, Madrid, España Emerging Travel Group (Italy) A tiempo completo
Account Manager Role

As a key member of our team, you will be responsible for maintaining and developing relationships with our clients and consolidating our presence on the local market. This is a remote vacancy open to candidates residing in the region.

Key Responsibilities:
• Expand and consolidate presence in the assigned territory
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance
• Collaborate with the sales team to identify and grow opportunities within the territory
• Follow-up with existing and new partners in order to provide system training
• Position the brand within the travel trade
• Address incident issues, ensuring partners support
• Payments control
• Provide market & competitive environment analysis
• Provide regular comprehensive reporting through CRM and internal systems
• Maximize and develop API deals with the potential and existing partners

Requirements:
• Minimum of 2 years of successful experience in account management or business development of B2B companies within the travel industry
• In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs)
• Fluent in Spanish and English
• Ability to work in a fast-changing business environment
• Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology
• Team player
• Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence

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