Travel Industry Project Manager
hace 1 mes
**Job Summary:**
The Customer Care Project Manager role at Amadeus is a key position that requires strong project management skills, excellent communication and collaboration abilities, and a deep understanding of the travel distribution industry.
**About the Role:**
We are seeking a highly skilled and experienced project manager to lead our projects aimed at improving services delivered to customers within Amadeus Travel Distribution. The successful candidate will be responsible for defining project charters, objectives, and exit criteria, identifying and engaging stakeholders, and tracking progress. They will also drive communication plans, manage change, and report on project status.
**Key Responsibilities:**
* Define project plans, timelines, and deliverables
* Lead project development, delivery, and deployment
* Develop and deploy effective change management plans
* Establish regular steering committee meetings for project updates and decision-making
* Collaborate with team members, providing assistance, brainstorming, and mentoring
**Requirements:**
* Bachelor's degree in Economics, Business Administration, Management, or a related field
* Understanding of customer operations within the travel distribution industry preferred
* Project Management certification (PMP or CAPM) is an asset
* Excellent communication and collaboration skills
* Ability to manage multiple projects and prioritize tasks effectively
* Proficiency in project management tools and methodologies
**What We Offer:**
A competitive salary of $95,000 - $120,000 per annum, depending on location and experience. Additionally, you can expect a comprehensive rewards package, including bonus, equity, pension plan, travel insurance, life insurance, healthcare insurance, lunch allowance, transport allowance, and other benefits.
**About Us:**
Amadeus is a global leader in travel technology, and we're committed to fostering a culture of diversity, equity, and inclusion. As an equal opportunity employer, we welcome applications from all qualified candidates.
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