Product Portfolio Manager

hace 4 semanas


Barcelona, Barcelona, España Nestle Operational Services Worldwide Sa A tiempo completo

Job Title: Product Portfolio Manager

Job Summary:

We are seeking a highly skilled Product Portfolio Manager to join our R&D IT team. As a Product Portfolio Manager, you will be responsible for driving operations in the stream's Portfolio and Service Management to ensure all R&D IT teams deliver with quality, consistency, and efficiency.

Key Responsibilities:

  • End-to-end Portfolio Management, both at Global and R&D Site levels
  • Oversee the demand management process to ensure demands are mapped to the right teams and projects, aligned with R&D goals and R&D IT portfolio, ensuring it is well reflected on Service Now PPM
  • Collect key IT deliveries impacting R&D sites and consolidate them in our Integrated Plan to provide visibility and increase coordination and planning across R&D sites
  • Coordinate invoicing processes to ensure timely and accurate billing to feed into dynamic forecasting for Above Market and Functional Envelope budgets
  • Service Management:
    • Oversee IT Service Management (ITSM) operations, including change and request activities, acting as R&D IT contact point with Service Management to ensure seamless operations and coordinate with R&D IT vendors, particularly new ones, to establish operational governance
    • Automation : Identify areas for automation and elimination to give R&D IT people time back to focus on delivering value to R&D, while driving adoption of continuous improvement of stream operations

Requirements:

  • Bachelor's degree or higher, preferably in computer science or a related field
  • Experience with Operations processes in ServiceNow (ITFM, PPM, ITSM)
  • Demonstrated experience in a product-based IS/IT organization
  • 5+ years' experience in IS/IT (e.g. Operations specialist, Portfolio Manager, PM, etc.)
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
  • Experience with effective communication at different levels in the organization and in English
  • Experience with R&D systems

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