Service Center Improvement Manager

hace 2 semanas


Madrid, Madrid, España Alfa Laval A tiempo completo

About the Role

The Service Center Improvement Manager will be responsible for leading the development and implementation of continuous improvement initiatives within the Service Center. This will involve working closely with the Service Center Manager and the After-Sales Division to identify areas for improvement and develop strategies to address them.

Key Responsibilities

  • Ensuring a strong culture of safety and quality within the team
  • Leading new improvement projects to achieve excellence in customer service
  • Managing and developing the team's capabilities to support the overall After-Sales Service strategy
  • Developing and implementing processes to improve efficiency and productivity
  • Monitoring and challenging existing systems to achieve full process standardization

Requirements

  • Technical education in engineering (preferably Industrial Engineering)
  • Training in Lean Manufacturing & Six Sigma
  • A minimum of 5 years of experience in a similar position, preferably in mechanical repairs and maintenance
  • At least 2 years of experience as a team leader
  • Skills in calculations and blueprint interpretation
  • Proficiency in Spanish and English

About Alfa Laval

Alfa Laval is a global leader in the development and manufacture of products and solutions for heat transfer, separation, and fluid handling. We are committed to helping our customers achieve their goals through innovative and sustainable solutions.



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