Senior IT Manager for CRM Systems
hace 1 semana
We're looking for professionals who drive results, embrace learning, and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to ensure that each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. We're establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma's Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities. We're seeking an IT Product Manager for CRM and Customer Service Technology (Veeva & Salesforce). This person will be responsible for the end-to-end product management of our CRM systems and customer service technologies, ensuring alignment with business goals and overseeing the successful implementation of governance practices, including DevOps, release processes, user adoption and training, and service & support team management. This role requires a deep understanding of CRM and customer service systems, product management best practices, business analysis, and experience in managing IT architecture and outsourced support teams within a regulated environment. The key responsibilities of the role include defining the product vision, strategy, and roadmap for the CRM system and customer service technologies; working closely with business stakeholders to gather and prioritize requirements; and managing the product lifecycle for CRM and customer service technologies. Additionally, the role involves implementing and overseeing governance processes for CRM and customer service technologies, ensuring compliance with industry standards and regulatory requirements. The IT Product Manager will also establish and maintain DevOps practices for the CRM and customer service products, including continuous integration/continuous deployment (CI/CD) pipelines, automated testing, and monitoring. Furthermore, the role requires collaborating with the IT architecture team to ensure CRM and customer service systems align with the overall IT architecture and integrate seamlessly with other systems. The IT Product Manager will also oversee the management of the outsourced support team responsible for CRM and customer service system maintenance and user support. The successful candidate will have a strong background in the IT field, with significant experience in the technical environment of CRM, management experience, and a thorough understanding of proper delivery of the product. Additionally, the candidate will have demonstrated project and budget management skills, strong verbal and written communication skills, and strong relationship management, problem-solving & negotiating skills. We offer a competitive compensation package with bonus structure and extended benefit package. We're a hybrid work culture, and we participate in feedback Loops, during which a personalized career path will be established. We're a growing company that believes in ownership from day one, where everyone is empowered to grow and take on accountability.
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Senior IT Manager for CRM Platforms
hace 4 semanas
Barcelona, Barcelona, España Galderma A tiempo completoWe are seeking a highly skilled IT Senior Manager to lead our CRM platforms team at Galderma.The ideal candidate will have a strong background in IT, with significant experience in CRM technical environments and management experience.This role requires a deep understanding of CRM systems, product management best practices, business analysis, and experience...
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Senior IT Manager for CRM Platforms
hace 1 mes
Barcelona, Barcelona, España Galderma A tiempo completoJob Title : IT Senior Manager for CRM PlatformsWe are seeking an experienced IT Senior Manager to lead our CRM and Customer Service Technology team. The ideal candidate will have a deep understanding of CRM systems, product management best practices, and experience in managing IT architecture and outsourced support teams within a regulated environment.The...
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Senior IT Manager for CRM Platforms
hace 4 semanas
Barcelona, Barcelona, España Galderma A tiempo completoJob Title:IT Senior Manager for CRM Platforms We are looking for an experienced IT Senior Manager to lead our CRM and customer service technology teams. This person will be responsible for the end-to-end product management of our CRM systems and customer service technologies, ensuring alignment with business goals and overseeing the successful implementation...
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IT Senior Manager for CRM Platforms
hace 4 semanas
Barcelona, Barcelona, España Galderma A tiempo completoGalderma is a leading dermatology company with a presence in approximately 90 countries. We deliver a portfolio of premium flagship brands and services that span the full spectrum of the dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Our company has dedicated its focus and passion to the human body's...
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Senior IT Manager for CRM Platforms
hace 1 semana
Barcelona, Barcelona, España Galderma A tiempo completoAbout the RoleWe are looking for a skilled IT Senior Manager to lead our CRM and customer service technology initiatives at Galderma. This is an exciting opportunity to join a growing company that values diversity, inclusion, and innovation.Key ResponsibilitiesDefine the product vision, strategy, and roadmap for CRM and customer service technologies.Work...
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Senior IT Manager for Digital Solutions
hace 1 semana
Barcelona, Barcelona, España GALDERMA A tiempo completoGALDERMA is a leading dermatology company dedicated to delivering innovative solutions to meet the needs of consumers, patients, and healthcare professionals worldwide. We strive to empower our employees with opportunities for growth and development while fostering a culture of collaboration and diversity.We are seeking an experienced Senior IT Manager to...
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Crm Platform Manager
hace 2 semanas
Barcelona, Barcelona, España Galderma A tiempo completoOverviewGalderma, a leading dermatology company, is seeking an experienced IT Senior Manager to oversee the end-to-end product management of our CRM systems and customer service technologies. This role requires a deep understanding of CRM and customer service systems, product management best practices, business analysis, and experience in managing IT...
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Senior IT Manager for Enterprise Solutions
hace 1 semana
Barcelona, Barcelona, España Galderma A tiempo completoCompany OverviewGalderma, a leading global dermatology company, is seeking an experienced Senior IT Manager to oversee the management of our CRM and customer service technologies. Our organization values diversity, inclusion, and employee growth, offering a competitive compensation package with bonus structure and extended benefits.Job DescriptionWe are...
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IT Leader for Customer Engagement Platforms
hace 2 semanas
Barcelona, Barcelona, España Galderma A tiempo completoAbout the Role:We are seeking an IT Senior Manager to lead our CRM and customer service technology initiatives at Galderma's Global Capability Center in Barcelona. This role is responsible for defining the product vision, strategy, and roadmap for our CRM system and customer service technologies, ensuring alignment with business goals and objectives.The...
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IT Systems Manager
hace 1 semana
Barcelona, Barcelona, España Volotea A tiempo completoJob Title: IT Systems ManagerWe are seeking an experienced IT Systems Manager to join our team at Volotea. As a key member of our IT department, you will be responsible for ensuring the efficient operation of all IT systems, including servers, storage, and cloud platforms.Key Responsibilities:Monitoring performance and managing capacity of IT...
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IT Systems Manager
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completo**IT Systems Manager Job Description**At Accor Hotels, we're looking for a skilled IT Systems Manager to join our team. As a key member of our IT department, you'll be responsible for managing and supporting all hotel systems, ensuring seamless operations and excellent guest experience.**Key Responsibilities:**Manage and support all hotel systems, including...
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Systems Architect
hace 1 mes
Barcelona, Barcelona, España Centre For Genomic Regulation A tiempo completoThe Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries.The IT Systems Architect will be responsible for the correct management of the IT systems hardware, software, and cloud resources, and for defining, in coordination with the IT...
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Chief CRM Solutions Architect
hace 7 días
Barcelona, Barcelona, España Galderma A tiempo completoAbout Us: Galderma, a leading dermatology company, is seeking an experienced IT Senior Manager to oversee the development and implementation of our Customer Relationship Management (CRM) platforms. Our mission is to empower employees, promote growth, and deliver exceptional results while fostering a culture of diversity, respect, and innovation.Job Title: IT...
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IT Systems Architect
hace 1 mes
Barcelona, Barcelona, España Centre For Genomic Regulation A tiempo completoAbout the RoleThe Centre for Genomic Regulation (CRG) is seeking a highly skilled IT Systems Architect to join our team. As a key member of our IT department, you will be responsible for the management of our IT systems hardware, software, and cloud resources.Main ResponsibilitiesDefine and implement IT infrastructure services and their corresponding Service...
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IT Systems Manager
hace 1 mes
Barcelona, Barcelona, España Volotea A tiempo completoJob Title: IT Systems ManagerWe are seeking a highly skilled IT Systems Manager to join our team at Volotea. As a key member of our IT department, you will be responsible for ensuring the efficient operation of all IT systems, including servers, storage, and cloud platforms.**Key Responsibilities:*** Develop and implement security policies and procedures to...
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IT Systems Manager Barcelona
hace 1 mes
Barcelona, Barcelona, España Volotea Alaeo Sl A tiempo completoJoin Our Team as an IT Systems ManagerWe are Volotea, the airline of the small and mid-sized cities in Europe. Our mission is to connect people in these cities with their passion for travel, in an enjoyable and increasingly sustainable way.As an IT Systems Manager, you will be responsible for ensuring the efficient operation of all IT systems, including...
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Dermatology IT Leader for Digital Solutions
hace 1 semana
Barcelona, Barcelona, España Galderma A tiempo completoAbout the RoleWe are seeking a highly skilled IT Senior Manager for CRM Platforms to join our team at Galderma in Barcelona. As a key member of our organization, you will be responsible for leading the end-to-end product management of our CRM systems and customer service technologies, ensuring alignment with business goals and overseeing the successful...
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Senior IT Manager
hace 1 mes
Barcelona, Barcelona, España Sensofar A tiempo completoJob Summary:We are seeking a highly skilled and experienced IT Manager to join our team at Sensofar. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to drive business growth through effective technology strategies.Key Responsibilities:• Lead and manage the company's technology infrastructure,...
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Senior IT Project Manager
hace 3 semanas
Barcelona, Barcelona, España Nestle Operational Services Worldwide Sa A tiempo completo**Job Title:** Senior IT Project ManagerWe are seeking a highly skilled Senior IT Project Manager to join our Office of the CIO team in Barcelona. As a key member of our team, you will be responsible for managing a major development or deployment IT project or a portfolio of projects.Key Responsibilities:Manages a major development or deployment IT project...
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Airline IT Systems Manager
hace 2 semanas
Barcelona, Barcelona, España Volotea A tiempo completoPosition OverviewWe are seeking a highly skilled IT Systems Manager to join our dynamic team at Volotea. As a key member of our IT department, you will play a crucial role in ensuring the efficient operation of all IT systems, including servers, storage, and cloud platforms.Key Responsibilities:Develop strategies to meet the organization's needs in...