Resource Planning Specialist
hace 7 horas
We are seeking a highly motivated and organized Graduate Resource Planner to join our team at Philips Health Systems Customer Service in Spain.
About the Role:As a Graduate Resource Planner, you will be responsible for creating short-, medium- to long-term planning and schedules for all operational service resources. You will make decisions to communicate and deliver service, balancing conflicting demands and business obligations, and customer demands.
You will be part of the Resource Planner team to support Philips Health Systems Customer Service throughout Spain. Your role will involve:
- Making short and medium-long-term decisions to deliver service
- Creating a resourcing plan and service order fulfillment schedule to deliver on commitment and have an optimized resource allocation across service engineers and service parts
- Receiving, monitoring, developing, and dispatching service orders for service engineers and resources
- Acting as a single point of contact for exception and escalation of service orders for customers and service engineers in a professional manner
- Forecasting, planning, analyzing, and monitoring service execution for the workforce and preventive maintenance
To be successful in this role, you will need:
- A recent graduate degree (within the last two years) in ADE, Administration, or similar
- Proactive, communicative, optimistic, and team-oriented skills
- A problem-solving mindset
- Fluent Spanish and good level of English
- Excellent skills in MS Office suite, particularly Excel
We are a health technology company that believes every human matters. We are committed to providing quality healthcare to everyone, everywhere. If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
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