Resource Planning Specialist
hace 3 días
Location: Madrid
Type: Graduate
Start date: As soon as possible
About the RoleAs a resource planner, you will be responsible for creating short-, medium- to long-term planning and schedules for all operational service resources. You will make decisions to communicate and deliver service, balancing conflicting demands and business obligations, and customer demands.
Your Key Responsibilities- Creating a resourcing plan and service order fulfillment schedule to deliver on commitment and have an optimized resource allocation across service engineers and service parts.
- Receiving, monitoring, developing, and dispatching service orders for service engineers and resources.
- Acting as a single point of contact for exception and escalation of service orders for customers and service engineers in a professional manner (analysis, registration, communication, and timely escalation).
- Forecasting, planning, analyzing, and monitoring service execution for the workforce and preventive maintenance.
- You are a recent graduate (within the last two years) with a university or FP degree in ADE, Administration or similar.
- You are proactive, communicative, optimistic, and you like to work in a team.
- You have a problem-solving mindset.
- You speak fluent Spanish and you have at least a good level of English.
- You can work with the MS Office suite, and you have very good skills in Excel.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.
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