Customer Experience Specialist
hace 2 días
**Company Overview:**
Cracker Barrel Old Country Store, Inc. is a leading restaurant company that has been serving up warm hospitality and delicious Southern-style comfort food for over 50 years. With hundreds of stores across the country, we are committed to providing opportunities for growth and development for our team members.
**Compensation and Benefits:**
We offer competitive pay every week, same-day pay availability, and health insurance eligibility on day 1 for full- and part-time employees. Additionally, we provide vacation time, an employee assistance program (EAP), and a culture of belonging. We also offer a 401(k) plan with company matching contributions at 90 days and an Employee Stock Purchase Program.
**Job Description:**
As a Customer Experience Specialist in our Retail Sales department, you will be responsible for creating a welcoming atmosphere for our guests. Your primary goal will be to provide exceptional service while ensuring that every guest feels at home. You will display great service while caring for our guests who are shopping around before or checking out after their meal. This includes showing guests our year-round inventory and seasonal collections, keeping shelves organized and stocked with our fantastic finds, and exhibiting teamwork by helping out as needed.
**Required Skills and Qualifications:**
A pleasant, outgoing personality and a team attitude are essential for this role. A desire to provide the kind of service you enjoy is also crucial. No experience is necessary; we will teach you what you need to know. You should have the ability to handle multiple tasks at once, which is a must-have for this position.
**Benefits and Perks:**
In addition to competitive pay and benefits, we offer a 35% discount on Cracker Barrel Food and Retail items. Exclusive Biscuit Perks include discounts on home, travel, cell phones, and more. Whether you're looking to grow your career or simply enjoy a fun work environment, we invite you to pursue the career you crave. $15-$18 per hour.
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