Customer Service Process Manager

About the RoleAt Motorpoint, we're on a mission to deliver unparalleled customer experiences across our omnichannel car retail platforms.We're seeking a skilled Customer Service Manager to join our team and play a pivotal role in maintaining our strong reputation with customers.This is a fantastic opportunity to work with an amazing group of people who are...

About the Role:We are seeking a highly skilled Customer Service Manager to join our team at Motorpoint. As a key member of our customer service team, you will play a vital role in maintaining our strong reputation with our customers.Key Responsibilities:Oversee the smooth running of the full vehicle handover process, including all paperwork, finance...

Vivo Tech Gmbh seeks a highly skilled Senior Customer Service Operations Manager to join our European team. The ideal candidate will be responsible for managing customer service satisfaction and KPI management in Europe, as well as implementing the headquarters' overseas customer service work plan and service strategy. Key responsibilities include...

Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction. You will also be responsible for customer...

Job Description:We are seeking a highly skilled Quality Control Manager to lead and oversee our quality assurance processes at ParcelHero. As a broker, we partner with leading courier services to offer our customers the best possible delivery options. Your role will involve managing the quality of our after-sales support, ensuring timely and effective issue...

Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction.Key Responsibilities:* Primary customer care...

Customer Service Leadership OpportunityCorsearch is seeking a seasoned customer service leader to drive exceptional support and service delivery across all customer interactions. As a Senior Customer Service Manager, you will develop and execute a comprehensive customer service strategy, overseeing teams responsible for order & renewal management, helpdesk,...

About the RoleAs a Customer Service Team Manager at Merck, you will play a crucial role in ensuring timely, accurate and compliant processing of customer interactions, queries, inbound and outbound calls, emails, chats, claims and returns. Your primary responsibilities will include managing a team of Customer Service Analysts, coordinating daily process...

Job Summary:Msd is seeking a Senior Customer Service Manager to lead our Customer Service team. The ideal candidate will have a strong background in customer service, finance, or supply chain, with a minimum of 2 years of experience in a similar role.Key Responsibilities:Manage a team of Customer Service Analysts responsible for timely, accurate, and...

Company OverviewMotorpoint is the UK's leading omnichannel car retailer, offering nearly new cars to customers through various channels. We prioritize delivering exceptional choice, quality, service, and value in a way that suits our customers' preferences.We are currently undergoing a significant digital transformation and expanding across the UK, creating...

Job SummaryWe are seeking a highly skilled Customer Service Quality Manager to join our team at Inpost Iberia. The successful candidate will be responsible for ensuring excellent customer service, developing and implementing quality procedures, and leading the ATC team to achieve our goals.Key ResponsibilitiesActive listening of ATC calls and monitoring...

About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Motorpoint, the UK's leading omnichannel car retailer. As a key member of our customer service team, you will play a pivotal role in maintaining our strong reputation with customers through exceptional service delivery.The ideal candidate will have a proven track...

Job SummaryAs a Customer Service Manager at Curium Pharma, you will be responsible for planning and executing customer service department operations. This includes analyzing commercial data to identify areas for improvement and proposing solutions to address complex manufacturing processes.Key ResponsibilitiesDirect people management responsibility,...

Job Summary: We are seeking a highly motivated and organized Customer Service Representative to join our team at Inpost España. As a Customer Service Representative - Process Monitoring, you will be responsible for ensuring proper customer service, unifying criteria on the resolution of incidents and the achievement of procedures.Key Responsibilities:Active...

At ERNI, we're looking for a skilled Service Delivery Manager to lead our IT process and contribute to our company service portfolio. As a key member of our team, you'll be responsible for providing and developing cost-effective IT services that meet our customers' needs.Key responsibilities include:Defining key indicators and relevant parameters of the...

About the RoleAt Motorpoint, we're passionate about delivering an exceptional customer experience. As our Customer Service Manager, you'll play a crucial role in maintaining our strong reputation by ensuring our customers leave our showrooms feeling satisfied throughout their journey. This includes overseeing the full vehicle handover process, including...

At Corsearch, we're looking for a seasoned leader to drive our customer service strategy and operations forward. As our Senior Customer Service Manager, you'll be responsible for developing and executing a comprehensive customer service strategy that delivers exceptional support across all customer touchpoints.The ideal candidate will have a strong...

Job Title: Customer Service Team ManagerJob Summary:As a Customer Service Team Manager at KONE, you will play a crucial role in leading a team of customer service professionals to deliver exceptional service to our customers. Your primary responsibility will be to manage, evaluate, develop, and lead the customer service team to ensure that our organization's...

Job Description:    As a key member of the Zentiva Group, we are seeking an experienced Customer Service Operations Manager to join our team. In this role, you will be responsible for ensuring effective customer service, resolving customer queries and issues, and maintaining high levels of customer satisfaction.Key Responsibilities:    • Manage and...

Job Summary:The Customer Service Team Manager at KONE is responsible for leading and managing a team of customer service professionals to ensure exceptional customer experience and service delivery. The role involves developing and implementing strategies to improve customer satisfaction, loyalty, and retention.Key Responsibilities:Lead and manage a team of...