Senior Cybersecurity Solutions Expert
hace 2 días
Company Overview:
Palo Alto Networks is a leading cybersecurity company that protects our digital way of life. Our mission is to be the partner of choice for security, and we're committed to shaping the future of cybersecurity through innovation and disruption.
About FLEXWORK:
We've rethought every aspect of the employee experience at Palo Alto Networks through our approach to how we work, called FLEXWORK. This means benefits, learning, location, and leadership are all tailored to individual needs, empowering employees to push boundaries and help us evolve together.
Your Career:
This Senior Cybersecurity Solutions Expert position plays a critical role in our mission within the Professional Services team. You'll work closely with customers on-site to support their adoption of our Security Operating Platform, ensuring they become more secure. As an expert in Cortex XSIAM, you'll deliver and deploy services, driving product expertise and customer success.
Time to Value:
Analyze customer requirements, provide guidance and assistance throughout the lifecycle to ensure quick and successful product deployment. Lead technical implementation and deployment in customer environments, act as a product SME, and collaborate with product support and engineering teams.
Key Responsibilities:
- Minimal travel within the designated region, country, and/or theater, on an ad-hoc basis
- Time to value: analyze customer requirements, provide guidance and assistance throughout the customer lifecycle to ensure a quick and successful product deployment
- Lead the Cortex XSIAM technical implementation/deployment in a customer's environment
- Be a Product Expert - Act as the product SME, working together with product support and engineering teams ensuring our customers and partners get the most out of our products
- Interact with the Palo Alto Networks TAC to troubleshoot and diagnose support cases
- Ensure client needs are met and deliverables produced on time according to specified project deliverables/scope
Qualifications:
- Strong communication (written and verbal) and presentation skills, both internally and externally
- Fluent English is a requirement
Estimated Salary:
$120,000 per year based on industry standards for this role and location. Note that actual salaries may vary based on factors such as performance, location, and other variables.
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